Senior Home Lending Advisor, Billerica, MA

JPMorganChase • Billerica, MA

5d

About The Position

As a Senior Home Lending Advisor in Chase Home Lending, you serve as customers’ chief point of contact throughout the life of their loans, using your knowledge of home lending products to guide clients toward homeownership. You work with a dedicated Home Lending team and retail branch partners, adhere to regulatory requirements, and market and promote Chase financial products. The role offers an opportunity to grow your career and make an impact on the business.

The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorgan Chase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration. Continued employment depends on compliance with applicable Loan Originator requirements and the SAFE Act, including NMLS registration immediately after starting and completion of timely annual renewals and required updates.

Requirements

• Bachelor’s degree or equivalent work experience in sales and/or real estate.
• At least 3 years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the local real estate market.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Comply with Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
• Register with the NMLS or update an existing registration as necessary, and comply with SAFE Act registration, annual renewal, and update requirements.

Nice To Haves

• FHA/VA sales experience.
• Marketing, promoting, relationship-building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Responsibilities

• Coach and mentor branch team members by providing training on products and services.
• Work with bankers, meet with their customers, and introduce new clients to bankers for additional products and services.
• Collaborate with the team to create an outstanding customer experience through marketing efforts such as direct mail, media advertisements, cross-selling, relocation programs, statement programs, Chase.com, electronic newsletters, and outbound lead sourcing.
• Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and work effectively within formal and dotted-line reporting relationships.
• Build a reputation as an internal and external mortgage expert and maintain good customer relationships.
• Provide consultative recommendations based on financial analysis and expertise, product knowledge, and understanding of customers’ financial needs, goals, and circumstances.
• Adhere to regulatory requirements while marketing and promoting Chase financial products.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior