Senior Health Information Management Associate

Parkland Health

22h•Remote

About The Position

The Senior Health Information Management Associate serves as an expert resource and may assist with coordinating the HIM Team, which manages patient medical records and related electronic medical record applications, filing, retrieval, deficiency analysis, operational record reviews, data analysis, record tracking, document preparation, and scanning. The role helps ensure medical records are available, accurate, and current. The associate supports effective and efficient department operations by coordinating team workflows, assignments, reviews, and training; maintaining and reviewing patient record information; processing medical record requests; auditing documentation for completeness and accuracy; and managing records throughout their lifecycle. The role also supports quality improvement, customer satisfaction, statistical reporting, and compliance with applicable requirements. The position is based in Dallas, Texas, and may be performed virtually only from Texas, Arkansas, Wisconsin, or Florida, excluding Miami-Dade County. The schedule is Tuesday through Saturday, eight hours per day.

Requirements

High school diploma or GED.
Six years of office experience using software applications in work processes, including two years of health care-related experience.
Knowledge of Health Information Management or Healthcare Operations Applications procedures.
Successfully complete required training and meet prescribed performance standards within 90 days of employment.
Ability to operate multi-line phones, fax machines, and copy machines.
Ability to comprehend and apply established policies and procedures.
Good decision-making skills.
Detail orientation and effective organizational skills.
Good written and oral communication skills with patients, visitors, and hospital staff.
Ability to work effectively independently and in team environments.
Pass the Customer Service test with a minimum score of 80%.
Pass the Medical Terminal Digit Filing test with a minimum score of 80%.
Pass the alphanumeric Data Entry test with an accuracy rate of 80% and a minimum of 3,000 keystrokes.
Pass the General Computer test with a minimum score of 80%.
Pass the Skillcheck Medical Terminology test with a minimum score of 70%.

Nice To Haves

Six years of HIM experience.
Registration as a Registered Health Information Technician (RHIT), or current licensure in a health care-related field.
Knowledge of HIM computer software, including master patient index and record tracking.
Knowledge of Health Information Management procedures.
Knowledge of Electronic Medical Record (EMR) software applications.
Knowledge of document imaging preparation and scanning.

Responsibilities

Assist with coordinating HIM Team operations, including assigning work, reviewing team members’ work, and training employees.
Coordinate and prioritize HIM Team workflows, assignments, and deliverables as directed by HIM Management.
Use electronic computerized master patient index, chart tracking, and Electronic Medical Record applications to create records and update, verify, and review patient record numbers, volumes, locations, histories, activities, and completion status.
Review documentation and data in electronic applications, the Electronic Medical Record, and paper medical records to process medical record requests.
Analyze and audit medical records for complete and accurate clinical documentation, and identify and document record quality issues to support data integrity.
Prepare routine statistical reports as directed by the manager.
Facilitate quality improvement in HIM workflows; identify process and customer satisfaction improvements, make recommendations, and implement and monitor results as appropriate.
Manage record workflows, including retrieval, filing, tracking, document preparation, scanning, indexing, quality review, record conversion, maintenance, purging, and other assigned projects.
Stay current with developments and trends in the field through professional learning and participation, and integrate relevant knowledge into work practices.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines; develop effective internal controls supporting compliance and seek guidance as needed.