Senior Group Sales Executive - University of Miami

ASM Global•Coral Gables, FL

4d•Onsite

About The Position

Legends Global is seeking a Senior Group Sales Executive for the University of Miami Athletics. This role is primarily responsible for driving revenue and achieving sales goals related to group ticket sales, group experiences, hospitality packages, and other ticketing opportunities for University of Miami Athletics. The ideal candidate is a self-motivated and positive professional capable of identifying, cultivating, and closing new group sales opportunities across Miami Hurricanes Football, Men’s Basketball, Women’s Basketball, and Baseball. This position involves engaging with schools, youth sports organizations, businesses, community groups, non-profits, and alumni groups, as well as servicing existing group leaders and ticket holders. The focus is on building relationships, creating memorable experiences, driving revenue, and representing Legends and the University of Miami positively. The Senior Group Sales Executive will report to the Director, Ticket Sales.

Requirements

Bachelor’s Degree or equivalent.
2-3+ years of sales experience is preferred.
Experience selling group tickets, event experiences, sports/entertainment products, or hospitality packages is preferred.
Proven ability to generate new business through prospecting, cold calling, referrals, and community outreach is preferred.
Excellent professional verbal and written communication skills.
Maintain a professional image and positive attitude.
Serve as a main point of contact for group leaders and general group ticket inquiries that come in through inbound phone calls, email, social media, and online forms.
Set and conduct in-stadium, arena and out-of-the-office sales appointments.
Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
Reach and exceed individual and team group sales revenue goals.
Ability to manage group buyers through the full sales process from initial interest to game-day execution.
Prospect and cultivate new group sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizations.
Ability to handle a heavy volume of outbound and inbound phone calls and emails.
Candidate should possess excellent time management and organizational skills.
Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best.
Ability to work in a team-oriented environment and effectively influence and communicate with group leaders, school administrators, business contacts, community partners, and C-level clients.

Responsibilities

Offer a full menu of group seating opportunities and group experiences for Miami Hurricanes Football, Men’s Basketball, Women’s Basketball, and Baseball.
Coordinate and execute sales calls to potential group customers through prospecting, cold calling, referrals from current customers, database leads, and community outreach.
Identify and cultivate new group prospects including schools, youth sports teams, corporate outings, community organizations, camps, alumni chapters, non-profits, and special interest groups.
Develop and sell group ticket programs, theme nights, fan experiences, hospitality packages, fundraisers, and other group-focused opportunities that drive attendance and revenue.
Provide excellent customer service while driving revenue through group ticket sales and ticket and donation offerings when appropriate.
Effectively use Salesforce CRM to accurately record all client and prospect interactions.
Participate and contribute in weekly sales meetings and training sessions.
Work in conjunction with University of Miami Athletic Department team members and internal Legends departments to promote and generate group sales to all ticketed events while providing a great fan experience.
Assist with planning, coordination, and execution of group events, fan experiences, and special group initiatives on game days.
Entertain and nurture relationships with current group leaders and prospects through creative means including but not limited to networking events, community events, prospect sampling at games, seat visits at games, open houses at the stadium/arena, and outside meetings.
Be accountable for certain levels of activity (calls made/appointments set), group deposits, group revenue, and goals.