Gameday Box Office Attendant - University of Miami

ASM Global•Coral Gables, FL

14d•Onsite

About The Position

The Gameday Box Office Attendant provides customer service to University of Miami ticket holders and supports Ticket Operations staff in the box office on gamedays. The role focuses on selling and resolving tickets at the box office window and distributing complimentary tickets professionally and courteously. The attendant works assigned University of Miami Football, Men’s Basketball, Women’s Basketball, and Baseball home games, and reports to the Ticket Operations Manager.

Requirements

Must be at least 18 years old.
Ability to work a combination of weekday, evening, and weekend shifts.
Proven interpersonal, organizational, and written and verbal communication skills, including the ability to present ideas clearly and concisely.
Ability to work in a fast-paced environment.
Excellent organizational skills, attention to detail, and time management.
Ability to walk or stand for long periods.

Nice To Haves

Transportation to the games is a plus.

Responsibilities

Provide customer service to Hurricanes season ticket holders, fans, students, and guests at University of Miami home games.
Operate the gameday ticket booth window and sell tickets using the University of Miami ticket system.
Assist with box office customer service and ticket resolution on event days.
Operate gameday admissions gates for Player Guests, Recruits, Former Players, and High School Coaches.
Distribute complimentary tickets in a professional and courteous manner.
Follow the policies and procedures of University of Miami Athletics, the Atlantic Coast Conference, the NCAA, and Legends.
Work assigned event and gameday shifts, including non-traditional hours and weekends.