Gameday Box Office Attendant - University of Miami

Legends Global•Miami, FL

12d•Onsite

About The Position

The Gameday Box Office Attendant provides customer service to University of Miami ticket holders and assists the Ticket Operations staff in the box office on gamedays. The role focuses on ticket sales and resolution at the box office window and the professional, courteous distribution of complimentary tickets. The attendant works assigned University of Miami home games for football, men’s and women’s basketball, and baseball, and operates admissions gates for designated guests. This is an on-site position at the University of Miami and reports to the Ticket Operations Manager.

Requirements

Must be at least 18 years of age.
Able to work a combination of weekday, evening, and weekend shifts.
Strong interpersonal, organizational, and written and verbal communication skills; able to present ideas clearly and concisely.
Ability to work in a fast-paced environment.
Strong organizational skills, attention to detail, and time-management skills.
Able to walk or stand for long periods.
Must be able to perform essential duties with energy and enthusiasm; reasonable accommodation may be provided for individuals with disabilities.

Nice To Haves

Transportation to games is a plus.

Responsibilities

Provide customer service to Hurricanes season ticket holders, fans, students, and guests at University of Miami home games.
Operate the gameday ticket booth window and sell tickets using the University of Miami ticket system.
Assist with box office customer service and ticket resolution on event days.
Operate gameday admissions gates for Player Guests, Recruits, Former Players, and High School Coaches.
Distribute complimentary tickets professionally and courteously.
Follow the policies and procedures of University of Miami Athletics, the Atlantic Coast Conference, the NCAA, and Legends.
Work assigned events, gamedays, weekends, and non-traditional hours.