Senior Global Sales Executive - Direct - Hi-Tech

Forward Air•Dallas, TX

4d•Remote

About The Position

The Senior Global Sales Executive - Hi-Tech is responsible for driving profitable revenue growth by developing new enterprise customer relationships and expanding existing accounts through consultative, solution-based selling. The role focuses on understanding complex customer supply chains, identifying opportunities across the company’s full portfolio of solutions, and delivering measurable value. The executive acts as a trusted advisor to decision makers and partners with Commercial teams, Operations, and internal stakeholders to provide a seamless customer experience. Success is measured by revenue growth, customer retention, and long-term account expansion. This highly visible role is critical to the organization’s enterprise growth strategy. The role leads business development in the hi-tech vertical, targeting semiconductor, AI infrastructure, data center, hyperscale, OEM, and EMS customers across global markets. It builds a pipeline of new opportunities and represents the company as a hi-tech specialist, strengthening its market presence and strategic industry relationships. The position is remote and requires comfort with travel for related meetings and events.

Requirements

High school diploma or GED equivalent required.
Seven or more years of enterprise-level sales experience.
Proven track record of consistently exceeding enterprise sales targets and driving market share growth.
Demonstrated experience selling complex solutions to enterprise customers and senior decision makers.
Strong consultative selling, negotiation, and relationship-building skills.
Excellent verbal and written communication skills, including the ability to influence and present at the executive level.
Strong analytical, problem-solving, and decision-making capabilities.
Experience using CRM tools and sales performance tracking systems.
Discretion and confidentiality when handling and protecting sensitive information.
Proficiency with common office technologies, including Windows PCs, Microsoft O365, and web conferencing tools such as Teams, Zoom, or Webex.
Comfort with travel for related meetings and events.

Nice To Haves

Undergraduate degree in business, sales, supply chain, or a related field from an accredited college or university.
Supply chain or logistics industry certifications.
Enterprise sales experience within transportation, logistics, or supply chain solutions.
Experience with Salesforce.

Responsibilities

Lead business development efforts in the hi-tech vertical, targeting semiconductor, AI infrastructure, data center, hyperscale, OEM, and EMS customers across global markets.
Build and maintain a pipeline of new opportunities to drive profitable revenue growth and acquire new customers.
Advise customers on hi-tech industry trends, complexities, and solutions supporting mission-critical operations.
Collaborate with cross-functional and global teams to develop differentiated value propositions and customized solutions.
Represent the company as a hi-tech vertical specialist and strengthen its market presence and industry relationships.
Identify and qualify prospective enterprise customers through research, networking, and consultative discovery.
Analyze customer supply chains to understand business challenges, operational needs, and opportunities for the company’s solutions.
Present, propose, and implement customized solutions aligned with customer objectives and long-term value.
Maintain and grow existing customer relationships by identifying expansion and retention opportunities.
Partner with Customer Success Executives to support onboarding, solution adoption, retention, and long-term account health.
Collaborate with specialized product sales teams and other internal stakeholders to deliver a consistent, high-quality customer experience.
Engage customers regularly to reinforce awareness of the company’s capabilities and maximize use of its product portfolio.
Build trusted customer relationships through business reviews, strategic account planning, professional communication, and executive-level engagement.
Use CRM systems, mobile devices, internal platforms, and presentation tools to support forecasting, pipeline management, and customer communication.
Organize and guide internal teams, maintain execution discipline, and adapt to changing business conditions.
Monitor competitive activity in assigned accounts and markets and communicate appropriate responses and strategies internally.
Represent the company professionally in customer entertainment, meetings, and industry engagement as appropriate.
Perform other duties as assigned to meet evolving business needs.