Senior Deployment Engineer - Hi Tech

Celonis•Redwood City, CA

5d•Hybrid

About The Position

Celonis Services delivers business-critical customer outcomes through implementation of the Celonis platform. The Senior Deployment Engineer leads hands-on implementation for enterprise customers, using Celonis AI deployment tools and agents to build data models, analyses, and operational solutions. The role translates customer needs into precise technical specifications, directs and validates AI-generated work, and applies judgment and domain knowledge to ensure solutions are accurate, relevant, maintainable, and scalable. The role owns delivery from business discovery through solution go-live, adoption, initial value realization support, and handover. It involves working closely with customer business and IT stakeholders, specialist resources, and internal teams to define scope, data requirements, success criteria, and measurable business impact. The engineer also develops deep expertise in one or more process domains or industry verticals and contributes reusable solution patterns, reference architectures, and best practices. The position requires up to 50% travel to customer locations, as required by customers and project phases. Visa sponsorship is not offered. The stated California base salary range is $154,000–$175,000 USD for a full-time schedule; total compensation also includes bonus/commission, equity, and benefits.

Requirements

At least 6 years of experience with demonstrated project leadership in management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
Advanced SQL skills.
Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation.
Comfort working with AI-assisted development tools such as Claude Code, Codex, or Cursor.
Ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively.
Strong understanding or deep expertise working in the Hi Tech industry.
Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes amid adversity and ambiguity.
Comfort working with both technical and business audiences.
Excellent problem-solving skills and a value-driven orientation.
Ability to translate business requirements into technical solutions and quantify business impact.
Willingness to continuously develop expertise through experimentation and comfort with ambiguity and evolving tools.
Bachelor’s or Master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
Fluency in English.
Willingness to travel to customer locations up to 50%, according to customer requirements and project delivery phases.

Nice To Haves

Python experience is highly preferred.
Experience with prompt engineering or context engineering.
Knowledge of standard ERPs such as SAP or Oracle and process areas such as Inventory Management, Order to Cash, Procure to Pay, or Accounts Payable.
Additional languages.

Responsibilities

Conduct business discovery workshops to translate customer strategic objectives into high-impact Celonis use cases.
Collaborate with customer IT and business stakeholders to define project scope, data requirements, and success criteria.
Ensure data connectivity and extraction pipelines are configured properly, working with specialist resources when needed.
Direct AI deployment agents to build data models, process analyses, KPIs, and dashboards; provide clear specifications and validate outputs against business requirements.
Build and configure Celonis solutions, including the Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
Identify process inefficiencies and root causes using Celonis technology in collaboration with customers.
Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context.
Lead value creation workshops and define measures to improve process inefficiencies.
Define and build KPIs to measure customer success and quantify business impact.
Design and build operational solutions that drive value and adoption and improve process conformance.
Enable key customer users to use and extend solutions independently, supporting long-term adoption.
Manage project outcomes against timelines, scope, and customer expectations.
Train and demonstrate solutions to customer users and guide them toward sustained value.
Document solution design decisions and configurations for future reference and handoff.
Develop and maintain expertise in process domains or industry verticals and translate it into scalable solution patterns, reference architectures, and best practices.
Identify and standardize high-value use cases within the relevant domain, collaborating with Product and Business Apps teams to shape the platform roadmap.
Continuously learn and experiment with evolving AI capabilities, sharing effective approaches with peers.
Ensure solutions are robust, user-friendly, maintainable, and scalable.

Benefits

Restricted Stock Units (RSUs) for full-time employees and merit-based refresh grants.
24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
Unlimited PTO in applicable regions and generous PTO globally.
Flexible hybrid work model.
Learning framework, mentorship programs, and access to a dedicated learning platform.
Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
Paid time off to volunteer for community and environmental causes during annual Impact Days.
Health, dental, and life benefits.
401(k).
Bonus/commission and equity as components of total compensation.