Senior Deployment Engineer - Hi Tech

Celonis•Redwood City, CA
•$154,000 - $175,000•Hybrid

About The Position

The Senior Deployment Engineer leads hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with AI-augmented workflows to deliver high-quality outcomes. The role uses Celonis AI deployment tools and agents as primary instruments to build data models, analyses, and operational solutions, while applying professional judgment to validate results, adapt them to customer context, and ensure business relevance. The engineer translates customer needs into technical specifications, directs AI agents, and iterates with customers to deliver measurable business impact. The role involves customer discovery and delivery across the full solution lifecycle: defining use cases, scope, data requirements, and success measures; configuring Celonis solutions; identifying process inefficiencies and their root causes; measuring and improving business outcomes; enabling adoption; and documenting and handing over solutions. It also requires developing expertise in relevant process domains or industry verticals and contributing reusable solution patterns and best practices. This position is based on a full-time schedule. The California base salary range is $154,000–$175,000 USD, with total compensation also including bonus or commission, equity, and benefits. The role requires willingness to travel to customer locations up to 50% according to customer requirements and project phases. Visa sponsorship is not offered.

Requirements

  • At least 6 years of experience with demonstrated project leadership in management or IT consulting, data or solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
  • Advanced SQL skills.
  • Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation.
  • Strong understanding or deep expertise working in the Hi Tech industry.
  • Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes amid adversity and ambiguity.
  • Comfort working with both technical and business audiences.
  • Excellent problem-solving skills and a value-driven orientation.
  • Ability to translate business requirements into technical solutions and quantify business impact.
  • Willingness to continuously develop expertise through experimentation and comfort with ambiguity and evolving tools.
  • Bachelor’s or Master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
  • Fluency in English.
  • Willingness to travel to customer locations up to 50%, depending on customer requirements and project delivery phases.

Nice To Haves

  • Python experience.
  • Experience with AI-assisted development tools such as Claude Code, Codex, or Cursor.
  • Experience with prompt engineering or context engineering.
  • Knowledge of standard ERPs such as SAP or Oracle and process areas including Inventory Management, Order to Cash, Procure to Pay, and Accounts Payable.
  • Additional languages.

Responsibilities

  • Conduct business discovery workshops to translate customer strategic objectives into high-impact Celonis use cases.
  • Collaborate with customer IT and business stakeholders to define project scope, data requirements, and success criteria.
  • Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources when required.
  • Direct AI deployment agents to build data models, process analyses, KPIs, and dashboards by writing clear specifications and validating outputs against business requirements.
  • Build and configure Celonis solutions, including the Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
  • Identify process inefficiencies and root causes using Celonis technology in collaboration with customers.
  • Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context.
  • Lead value creation workshops and define measures to improve process inefficiencies.
  • Define and build KPIs that measure customer success and quantify business impact.
  • Design and build operational solutions to drive value and adoption and improve process conformance.
  • Enable key customer users to use and extend solutions independently and support long-term adoption.
  • Manage project outcomes against timelines, scope, and customer expectations.
  • Train and demonstrate solutions to customer users to support sustained value.
  • Document solution design decisions and configurations for future reference and handoff.
  • Develop and maintain deep expertise in one or more process domains or industry verticals.
  • Translate domain knowledge into scalable solution patterns, reference architectures, and best practices for the broader team.
  • Identify and standardize high-value use cases in the relevant domain, collaborating with Product and Business Apps teams to shape the platform roadmap.
  • Continuously learn and experiment as AI capabilities evolve, and share effective approaches with peers.
  • Ensure operational solutions are robust, user-friendly, maintainable, and scalable.

Benefits

  • Restricted Stock Units (RSUs) for every full-time employee and merit-based refresh grants.
  • Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
  • Unlimited PTO in applicable regions and generous PTO globally.
  • Flexible hybrid work model.
  • Learning framework, mentorship programs, and access to a dedicated learning platform.
  • Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
  • Paid time off for annual Impact Days to volunteer for community and environmental causes.
  • Inclusion Think Tank and annual Inclusion Days.
  • Health, dental, life, and 401(k) benefits.
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