Senior Field Support Supervisor

KLA • Hillsboro, OR

7d

About The Position

The Senior Field Support Supervisor works within KLA Services, an organization that supports customers’ KLA assets through installation services, technical support, and parts delivery. The role receives objectives and goals, provides direction to employees under established policies and management guidance, administers policies affecting subordinate employees, and recommends unit or sub-unit policy changes. Work is reviewed against objectives. The position addresses issues requiring analysis of relevant factors and judgment within defined procedures and policies. Decisions or failure to achieve results can delay schedules. The supervisor frequently interacts with subordinate supervisors and functional peer groups, including presenting technical information about projects or schedules. The role directly supervises exempt employees and/or skilled nonexempt employees, advises units or sub-units, and may become actively involved to meet schedules and resolve problems.

Requirements

• Bachelor of Science degree.
• At least 5 years of work experience.

Responsibilities

• Provide direction to employees according to established policies and management guidance.
• Administer company policies that directly affect subordinate employees.
• Recommend changes to unit or sub-unit policies.
• Analyze issues and determine appropriate actions within defined procedures and policies.
• Interact with subordinate supervisors and functional peer groups to gain cooperation and present technical information about projects or schedules.
• Directly supervise exempt employees and/or skilled nonexempt employees.
• Advise units or sub-units and become actively involved as needed to meet schedules and resolve problems.

Benefits

• Medical, dental, vision, life, and other voluntary benefits
• 401(k) with company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits, including an employee assistance program (EAP)
• Paid time off
• Paid company holidays
• Family care and bonding leave
• Performance incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior