Construction Support Supervisor, Field

ACCO Engineered Systems • Pasadena, TX

5d

About The Position

The Construction Support Supervisor, Field is a front-line people manager responsible for the performance, professional development, and daily direction of the regional Field Support team. The role manages relationships with Construction Operations Leadership, allocates support resources across regional jobsites, guides the SOP development lifecycle, and ensures consistent execution of safety compliance tracking, Box folder governance, and timecard preparation.

This supervisor is the primary management liaison to field leadership and the first management escalation point for field operational roadblocks, superintendent concerns, or staffing shortages across regional projects. The position partners with the Safety Team and the Supervisor, Workforce Lifecycle, and delivers operational status reports to the Manager. Travel to regional offices, field locations, shops, or project sites may be required 10–20% of the time under the direction of Management.

This is an exempt position. Workdays are scheduled Monday through Friday. Work hours typically begin and end between 5:00 a.m. and 5:00 p.m., as scheduled with the position's supervisor, with a 30-minute to one-hour lunch break and two rest breaks.

Requirements

• In-depth understanding of field construction operations, jobsite culture, and the administrative challenges faced by superintendents.
• Demonstrated experience supervising people, coaching employees, developing performance, and resolving conflicts.
• Exceptional communication and stakeholder management skills, including the ability to build collaborative relationships across field leadership and corporate departments.
• Proven ability to guide process improvement and foster a collaborative team environment.
• Excellent organizational skills and the ability to handle routine tasks efficiently.
• Excellent written and verbal communication skills.
• Demonstrated experience as a team player and ability to achieve assigned performance goals.
• Ability to navigate dynamic project demands and operational priorities successfully.
• 5 to 7+ years of experience in construction administration or operations.
• 2+ years of demonstrated experience in a leadership, supervisory, or senior mentorship capacity.
• Ability to travel to field, shop, project site, or regional office locations 10–20% of the time, as required.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
• Close vision and the ability to adjust focus across environments.
• Frequently communicate, detect, and exchange information.
• Occasionally position oneself (for example, stoop, kneel, or crouch) to access office supplies or fulfill project group requests.

Responsibilities

• Lead and direct Coordinators, Specialists, and Leads on the Field Support team, balancing workloads and setting daily priorities.
• Conduct regular one-on-one meetings, set performance goals, deliver annual performance reviews, and guide direct reports' career progression.
• Manage pod staffing, onboarding coverage schedules, and project-specific support assignments to balance workloads and provide responsive field coverage.
• Facilitate in-person Day 1 onboarding orientations for craft new hires, verify completion of digital intake packets on provisioned iPads, and confirm site orientation checklists.
• Serve as the primary management liaison to field leadership, supporting operational satisfaction and resolving field administrative friction.
• Oversee implementation of standardized Box project folder structures and monitor regional audit compliance with the Leads.
• Partner with the Safety Team to evaluate regional safety certification compliance metrics and support recertification programs administratively.
• Guide development of SOPs for field workflows based on team and customer feedback, and submit finalized procedures to the Manager for approval.
• Partner with the Supervisor, Workforce Lifecycle, to enforce weekly payroll cutoff deadlines and maintain operational boundaries between field preparation and centralized audit resolution.
• Act as the first management escalation point for field operational roadblocks, superintendent concerns, and staffing shortages across regional projects.
• Approve weekly timecards, PTO requests, and expense reports for direct reports.
• Deliver operational status reports to the Manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed