Senior Field Service Technician
About The Position
Xylem is looking for a Senior Field Service technician to report to our Arlington, TX facility and service our customers in the surrounding areas. The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged. This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends.
Requirements
- HS diploma or equivalent
- Ability to obtain TWIC card
- Ability to coach and train entry-level technicians
- 2-5 years technical experience including industrial or commercial process water experience
- Experience with Microsoft office including smart devices
- Must have customer service experience
- Demonstrates critical thinking and trouble shooting ability
- Able to operate company service vehicle safely
- Able to pass background check & pre-employment drug screen
- Must be able to function in a team environment
- Works independently
Nice To Haves
- Industry specific licenses preferred
- Usually works with minimal supervisor
Responsibilities
- Creates and maintains safe working environment and cultures within the organization
- Takes care of company property
- Proactively trouble shoots systems for mechanical, electrical equipment conditions
- Anticipates and corrects safety issues – both company and customer owned equipment
- Direct interfacing with customers
- May be responsible for work in multiple systems, locations or customers
- Provides coaching
Benefits
- Medical
- Dental
- Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
- health, dental and vision insurance available on your first day of employment
- generous retirement savings plan
- generous PTO and paid holidays
- career progression and development plans
- company wellness, rewards and recognition
- employee discount programs
- paid Volunteer Program, Xylem Watermark
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
