Senior Field Service Technician - Martinez, CA

VetJobs • Martinez, CA

2d • $36 - $68 • Onsite

About The Position

Rivian is hiring an experienced Senior Field Service Technician to serve as a technical expert and leader in complex vehicle repairs and field operations. The position is based primarily at a service center, with potential work at customer sites, on mobile routes, in remote locations, or at production plants as business needs require. The technician will provide advanced diagnostics and repairs, support field teams, mentor junior technicians, and promote continuous improvement and consistent repair standards. The role involves working with electric vehicle systems, including high-voltage, electrical, network, chassis, thermal, HVAC, and ADAS systems.

Requirements

• Minimum age of 21 years.
• Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, including weekends, holidays, and early morning, evening, or overnight shifts as required.
• Ability to travel to regional locations or production plants as needed.
• Proficiency in Windows/Mac environments, work order management systems, and specialized engineering and diagnostic documentation systems.
• Physical ability to perform occupational tasks involving sitting, standing, bending, kneeling, and lifting up to 50 lbs.
• State mechanic certifications where required by jurisdiction.
• 5 to 8+ years of automotive repair experience preferred, including extensive bumper-to-bumper diagnostics.
• 3 to 8+ years of hands-on experience with vehicle high-voltage systems and high-voltage diagnostic work.
• Demonstrated knowledge of high-voltage architecture, HVIL, charging isolation, safe power-down protocols, and diagnosis of high-voltage faults and isolation issues.
• Advanced knowledge of automotive electronics, CAN and LIN bus communications, electrical schematics, and wiring harness repairs.
• Advanced capability in chassis service and diagnosis of vehicle dynamics, including alignments, braking systems, ABS, traction control, power steering, and NVH concerns.
• Knowledge of HVAC systems, coolant drain/fill operations, A/C machine use, and complex thermal management diagnosis.
• Proficiency in ADAS calibration and replacing or adjusting sensors, body panels, and glass to manufacturer tolerances.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Graduation from an accredited automotive repair school or vocational program.
• Ability to drive a non-commercial truck and trailer.
• Leadership or supervisory experience, such as Shop Foreman, Team Lead, or Technical Mentor.
• Experience with continuous improvement, process standardization, and escalation management.
• 609 refrigerant certification.

Responsibilities

• Perform bumper-to-bumper diagnostics, complex repairs, installations, and vehicle inspections at service centers and in field settings.
• Provide advanced diagnostic guidance to field service teams and perform remote diagnostics or repairs when issues can be safely addressed without local vehicle access, using logged vehicle data and technical schematics.
• Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
• Use specialized diagnostic tools, including PICO-Scope, PCAN, Kavaser Memorator, and breakout boxes, to resolve complex electrical, high-voltage, and network faults.
• Conduct road tests to verify repair quality, champion continuous improvement, and uphold high standards across repair workflows.
• Oversee complex parts operations, including ordering, receiving, inventory management, and billing.
• Produce service support and engineering documentation, perform root-cause analysis, and provide actionable feedback to field service engineers and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED