Field Service Technician - Martinez, CA

Military Spouse Corporate Career Network • Martinez, CA

1d • Onsite

About The Position

Rivian is hiring a Field Service Technician for its junior talent pipeline. The role is intended for emerging to mid-level technicians who want to develop their technical skills while providing an exceptional customer experience. The technician works under the mentorship of senior technicians and leadership to support electric-vehicle repairs, inspections, and field service operations. The position is based primarily at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve.

Requirements

• High school diploma, GED, or recognized equivalent credential preferred.
• At least 21 years of age.
• Valid driver's license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Available for a standard 40-hour workweek, with potential shifts on weekends, holidays, early mornings, evenings, or overnights according to business needs.
• Able to travel to regional locations or production facilities as needed.
• Proficient with laptops and computers in Windows or Mac environments, and with work order management systems.
• Eager to learn, with strong organizational and time-management skills and attention to detail.
• Able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Foundational understanding of basic electricity theory, including awareness of high- versus low-voltage systems.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric-vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories, while building peer relationships and working with senior technician mentors.
• Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED