Senior Field Service Technician (West Region)

ABB•Washington, DC

40d•$79,800 - $127,680•Remote

About The Position

ABB is seeking a Senior Field Service Technician for its Electrification Service division in the Vancouver, Washington area. This remote role executes service work of medium to high complexity according to work instructions and ABB guidelines, delivers excellent customer service, and works with customers to identify opportunities to improve installed-base system and operational performance. The technician performs hands-on field work on Power Delivery equipment, including startup, commissioning, troubleshooting, engineering, design, and repair. The position may lead outages and direct field engineers, technicians, contractors, and craft labor. It also includes planning and organizing field assignments, developing technical expertise, delivering internal and external training as required, and completing technical, customer, project-status, time, expense, and cost-control documentation. The role requires up to 75% domestic travel. Candidates must already have work authorization permitting employment with ABB in the United States; ABB cannot sponsor an employment visa for this role.

Requirements

High school diploma or GED and at least 5 years of relevant experience.
Technical skills in testing power distribution and delivery equipment, including low- and medium-voltage breakers, switchgear, relays, and transformers.
Experience repairing and refurbishing low- and medium-voltage circuit breakers.
Must already have U.S. work authorization that permits employment with ABB; employment visa sponsorship is not available.
Ability to travel domestically up to 75%.

Nice To Haves

Experience with OEM equipment such as Siemens, GE, ABB, and Square D, and with Multilin and Schweitzer relays.
Experience testing, commissioning, starting up, and troubleshooting medium-voltage synchronous machines, including excitation systems, control systems, and programmable logic controllers.
Knowledge of the industrial customer base in the geographical area.

Responsibilities

Conduct work in compliance with ABB HSE requirements, ABB Way, and applicable safety manuals and policies.
Execute projects involving startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment and related controls.
Lead outages involving field engineers, technicians, and contractors, and perform project-management, lead-site-engineer, or site-project-manager duties as needed.
Plan, organize, and perform multifunctional field assignments, directing other field engineers and craft labor as required.
Develop and expand technical knowledge and expertise in applicable industry standards and engineering practices.
Plan, prepare, and/or deliver internal and external training as required.
Complete administrative work, including technical reports, material orders, quotations, job-status and customer reports, timesheets, expense tracking, and cost-control activities, accurately and on time.
Work with customers to identify installed-base opportunities to improve system and operational performance.

Benefits

Choice of two medical plan options: a PPO Copay Plan or a High Deductible Health Plan with a Health Savings Account.
Choice of two dental plan options: Core and Core Plus.
Vision benefit.
Company-paid life insurance equal to two times base pay.
Company-paid AD&D insurance equal to one times base pay.
Voluntary life and AD&D insurance, employee-paid.
Company-paid short-term disability for up to 26 weeks.
Company-paid long-term disability at 60% of pay, with an option to increase coverage to 66 2/3% of pay.
Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Parental leave of up to 6 weeks.
Employee Assistance Program.
Health Advocate support for mental and behavioral health, general health navigation, virtual health, and infertility and adoption.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan.
11 paid holidays.
Vacation based on years of service for hourly and non-exempt positions; salaried exempt positions receive vacation under a permissive time-away policy.