Senior Field Service Technician

ABB•Erie, PA

44d•$40 - $60•Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. We are seeking a highly skilled Field Service Technician with deep expertise in power delivery systems, switchgear, and Automatic transfer systems. In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment. This role is contributing to the profitability of the ABB Electrification Services Division in the Mid-Atlantic Region The work model for the role is Remote with most work taking place in PA and NJ. It will include some remote work for engineering preparation and at customer sites for installation.

Requirements

High School Diploma or GED, plus 5+ years of field service or engineering experience in electrical power distribution systems. Additional formal education may be substituted for experience on a year-for-year basis.
Strong working knowledge of: Low- and medium-voltage switchgear and circuit breakers
Commissioning, maintaining, or troubleshooting power distribution equipment
Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment
Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.
Strong analytical, troubleshooting, and problem-solving skills.
Proficiency with Microsoft Office applications.
Valid driver's license and willingness to travel up to 80%.
Candidates must already have a work authorization that allows them to work for ABB in the United States.

Nice To Haves

Experience and working knowledge of: Automatic Transfer Switches (ATS)
Protective relays (SEL, GE Multilin, or equivalent)
Generator control systems
PLC and HMI platforms
Experience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.

Responsibilities

Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.
Diagnose equipment and system failures and implement corrective actions.
Support retrofits, upgrades, modernization projects, and emergency service calls.
Develop electrical drawings, schematics, and bills of material as required.
Deliver exceptional customer service and maintain strong customer relationships.
Prepare service reports, commissioning reports, and customer documentation.

Benefits

Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.