Senior Field Service Technician

Xylem•Richmond, VA
•Onsite

About The Position

Xylem is looking for a Senior Field Service Technician to service our customers in the Richmond, VA surrounding areas. The field service technician will be responsible for performing preventative maintenance on our water purification equipment at customer sites. This position has general day-shift hours with overtime opportunities. CDL B is required. Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

Requirements

  • High school diploma or equivalent
  • CDL class B with medical card
  • Able to pass background check & pre-employment drug screen
  • Mechanical/HVAC/plumbing experience highly preferred
  • 2-3 years of relevant experience preferred
  • Work without direct supervision
  • Technically sound
  • Experience with Microsoft Office including smart devices
  • Must have customer service experience
  • Demonstrates critical thinking and troubleshooting ability
  • Synthesizes technical information and communicates it clearly
  • Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Nice To Haves

  • backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction

Responsibilities

  • Create and maintain safe working environment and culture within the organization
  • Take care of company property
  • Demonstrates high impact culture through innovation, accountability and empowerment
  • Must be able to function in a team environment
  • Usually works with minimal supervision
  • Works independently

Benefits

  • Medical
  • Dental
  • Vision plans
  • 401(k) with company contribution
  • paid time off
  • paid parental leave
  • tuition reimbursement
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