Senior Field Service Technician

Xylem • Sarasota, FL

21d

About The Position

Xylem is seeking a Senior Field Service Technician to service water and wastewater treatment equipment at customer sites along Florida’s East Coast. The role involves safely handling wastewater treatment chemicals and installing and maintaining chemical feed systems, chemical storage, monitoring equipment, and drinking-water disinfection units. The technician also performs troubleshooting, repairs, preventive maintenance, equipment optimization, field-data management, inventory monitoring, customer training, and service-order and payroll entries.

Requirements

• High school diploma or equivalent.
• 2–5 years of technical experience in municipal, industrial, or commercial process water, or equivalent experience working with other industrial and commercial equipment and their mechanical and electrical components.
• Experience with Microsoft Office, including the ability to use smart devices.
• Ability to work in a high customer-facing position.
• Ability to identify and remedy potential safety concerns.
• Ability to pass a background check, drug screen, and DOT physical.
• Valid driver's license with a clean driving record.

Responsibilities

• Safely handle wastewater treatment chemicals.
• Install and maintain advanced chemical feed systems, chemical storage, and monitoring equipment, and service and repair drinking-water disinfection units.
• Collect, consolidate, log, and distribute field data.
• Monitor chemical inventory and place orders.
• Troubleshoot, repair, and perform preventive maintenance on metering pumps, piping systems, relay logic, PLC control systems, and telemetry or web-based remote inventory monitoring equipment.
• Mechanically install chemical feed systems and storage tanks.
• Conduct startup and training sessions after installation when required.
• Manage customer sites using remote access technologies.
• Become proficient with air handling and air filtration systems.
• Maintain, adjust, and optimize liquid- and vapor-phase equipment.
• Download and upload data and information into customer site databases.
• Enter time, mileage, and materials into the SAP Business Management System for service orders and payroll.

Benefits

• Health, dental, and vision insurance available on the first day of employment.
• Retirement savings plan; the detailed benefits list specifies a 401(k) with company contribution.
• Generous paid time off and paid holidays.
• Career progression and development plans.
• Company wellness, rewards and recognition, and employee discount programs.
• Paid parental leave.
• Tuition reimbursement.
• Paid volunteer program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED