Senior Executive Assistant (US)

TD Bank • New York, NY

3d

About The Position

The Senior Executive Assistant manages the day-to-day administrative operations of assigned Senior Executive(s). The role requires extensive knowledge of executive operations, policies, practices, and personnel, as well as discretion, diplomacy, professionalism, and independent judgment. The position provides diversified administrative support, coordinates executive travel and events, supports communications and issue routing, assists with department tools and software, reviews industry communications, and manages executive expenses. The role also requires compliance with applicable laws, regulations, and company policies.

Requirements

• High school diploma.
• At least 5 years of related experience.
• Exceptional written and verbal interpersonal and communication skills.
• Ability to work directly with senior-level executives and across all levels of the organization.
• Flexibility and ability to multitask and prioritize.
• Ability to remain poised, professional, and composed and make independent decisions using sound business judgment in a fast-paced environment.
• Ability to work independently without direct daily supervision.
• Exceptional customer orientation and service delivery skills.
• Proven organizational and administrative skills.
• PC skills, including proficiency with spreadsheets, reporting tools, presentation software, and software applications.

Nice To Haves

• Project management skills.
• Knowledge of company organization, terminology, and operations.

Responsibilities

• Provide diversified administrative support to assigned Senior Executive(s).
• Disseminate materials in a timely and confidential manner and ensure confidential destruction of materials.
• Arrange meeting facilities and catering.
• Support the handling of Customer and Colleague concerns directed to the Senior Executive and route them to the appropriate person for resolution.
• Represent the Senior Executive through polished interactions with Customers and Colleagues when needed.
• Plan and implement special events for Senior Executives, including multi-day activities.
• Coordinate travel preferences, accommodations, meetings, agendas, and guest care for groups of varying sizes.
• Work with external vendors and service providers to ensure consistent, high-quality function support.
• Coordinate detailed travel arrangements to accommodate the Executive’s complex itinerary and demanding schedules.
• Ensure work complies with applicable laws, regulations, guidelines, and company policies, including Fair Lending, Know Your Customer, Bank Secrecy Act, and anti-money-laundering policies.
• Provide desktop support for department tools and software applications, assist users, and coordinate issues before escalation to technology staff.
• Review industry-related bulletins, notices, and other communications; analyze impacts as assigned and keep the Manager updated.
• Develop plans for necessary procedural changes and distribute relevant materials to affected staff.
• Manage, review, and approve expenses for the Senior Executive and their direct reports as needed.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation and incentive awards, potentially including cash and/or equity incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED