Senior Executive Assistant (US)

TD•New York, NY

5d•$66,560 - $99,320•Onsite

About The Position

The Senior Executive Assistant manages the day-to-day administrative operations of assigned Senior Executive(s). The role requires extensive knowledge of executive operations, policies, practices, and personnel, along with discretion, diplomacy, professionalism, and wide latitude for independent judgment. The position provides diversified administrative support, handles confidential materials, coordinates meetings and events, and manages complex travel and schedules. It also supports the routing of Customer and Colleague concerns, may represent the Senior Executive in professional interactions, and coordinates with external vendors and service providers. Additional duties include providing desktop support for department tools and applications, reviewing industry communications and analyzing their impact, planning procedural changes, and managing, reviewing, and approving expenses as needed. The role must comply with applicable laws, regulations, and company policies.

Requirements

High school diploma.
At least 5 years of related experience.
Exceptional written and verbal interpersonal and communication skills.
Ability to work directly with senior-level executives and across all levels of the organization.
Flexibility, ability to multitask and prioritize, and strong project management skills are preferred.
Ability to remain poised, professional, and composed and make independent decisions using good business judgment in a fast-paced environment.
Ability to work independently without direct daily supervision.
Exceptional Customer orientation and service delivery skills.
Proven organizational and administrative skills.
PC skills, including proficiency with spreadsheets, reporting tools, presentation software, and software applications.

Nice To Haves

Project management skills.
Knowledge of the Company's organization, terminology, and operations.

Responsibilities

Provide diversified administrative support to the Senior Executive.
Ensure timely and confidential dissemination of materials and confidential destruction of materials.
Arrange meeting facilities and catering.
Help address Customer and Colleague concerns directed to the Senior Executive and route them to the appropriate person for resolution.
Represent the Senior Executive through polished interactions with Customers and Colleagues when needed.
Plan and implement special events for Senior Executives, including multi-day activities.
Coordinate travel preferences, accommodations, meetings, agendas, and guest care for groups of varying sizes.
Work with external vendors and service providers to ensure consistent, high-quality function support.
Coordinate detailed travel arrangements to accommodate the Executive's complex itinerary and demanding schedules.
Ensure work complies with applicable laws, regulations, guidelines, and company policies, including Fair Lending, Know Your Customer, Bank Secrecy Act, and anti-money-laundering policies.
Provide desktop support for department tools and software applications, assist users, and coordinate issues before escalating them to technology staff.
Review industry-related bulletins, notices, and other communications; analyze impacts as assigned and keep the Manager updated.
Develop plans for necessary procedural changes and distribute relevant materials to affected staff.
Manage, review, and approve expenses for the Senior Executive and direct reports as needed.