Senior Executive Assistant - Jimmy John's

Inspire•Atlanta, GA

About The Position

Inspire Brands is seeking a strategic, proactive Senior Executive Assistant to support the President of Jimmy John’s and serve as a trusted partner to the Jimmy John’s Leadership Team. The role goes beyond traditional administrative support and requires exceptional judgment, executive presence, discretion, and the ability to operate proactively and independently in a fast-paced, highly visible environment. The Senior Executive Assistant helps maximize executive effectiveness by managing priorities, anticipating business needs, driving follow-through on key initiatives, and coordinating seamlessly across senior leaders and stakeholders. The role supports the President primarily and also partners with Leadership Team members, including Kate Carpenter, CMO, and Ian Dalzell and Tom Lake, VPs of Operations. The position is part of Inspire Brands, a multi-brand restaurant company with a portfolio of more than 33,300 restaurants worldwide.

Requirements

At least 6 years of experience supporting senior executives, including C-suite leaders, presidents, or equivalent executive-level roles.
Demonstrated success as a strategic partner to executive leadership in a fast-paced and complex organization.
Exceptional organizational, project management, and prioritization skills.
Advanced proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word.
Strong business acumen and ability to understand organizational priorities and executive decision-making.
Outstanding written and verbal communication skills.
Ability to build relationships, influence across all organizational levels, and work effectively with senior leaders.
Ability to exercise discretion and maintain confidentiality in highly sensitive situations.

Nice To Haves

Experience supporting a President, CEO, or other senior executive in a large, matrixed corporate environment.
Experience coordinating executive-level meetings, strategic planning sessions, and leadership operating rhythms.
Experience managing special projects and driving follow-through across senior stakeholders.
Bachelor’s degree or an equivalent combination of professional experience and education.
Prior experience in a consumer, retail, restaurant, hospitality, or franchise organization.

Responsibilities

Serve as a trusted partner to the President, helping manage priorities, optimize time, and focus on high-impact business initiatives.
Manage a complex, dynamic calendar and exercise sound judgment when balancing competing scheduling priorities.
Coordinate domestic travel, including itineraries, logistics, accommodations, and expense management.
Anticipate executive needs and proactively identify and resolve issues.
Prepare the President for meetings and business engagements by coordinating materials, briefing documents, agendas, and follow-up items.
Act as a liaison between the President and internal and external stakeholders to support alignment and communication.
Monitor key business priorities and initiatives, and provide reminders, updates, and follow-through to support execution.
Coordinate meetings, leadership activities, strategic planning sessions, and business reviews with Jimmy John’s Leadership Team members.
Manage logistics, agendas, materials, and action-item tracking for leadership meetings and operating reviews.
Track deliverables, commitments, and business objectives across the Leadership Team to drive accountability.
Facilitate communication and coordination among senior leaders and stakeholders to support cross-functional collaboration.
Establish and maintain leadership operating rhythms, including recurring meetings, planning cycles, offsites, and business reviews.
Coordinate leadership meetings, town halls, team events, franchisee engagements, and strategic offsite sessions.
Manage special projects and strategic initiatives on behalf of the President and Leadership Team.
Create and maintain systems, processes, and tools that improve executive productivity and organizational efficiency.
Identify opportunities to streamline administrative and operational processes and continuously improve ways of working.
Build relationships with senior executives, franchisees, board-level stakeholders, business partners, and external contacts.
Serve as a primary point of contact on behalf of the President, ensuring timely communication and effective follow-up.
Handle sensitive situations with professionalism, diplomacy, and sound judgment; represent the President and Leadership Team with professionalism and executive presence.
Handle confidential, sensitive, and business-critical information with discretion and integrity.
Exercise independent judgment when managing priorities, resolving issues, and responding to requests.
Maintain composure and professionalism while handling competing demands and changing business priorities.