Senior Executive Assistant

Carrum Health • ,

4d • $115,000 - $140,000 • Hybrid

About The Position

At Carrum Health, we have built a unique marketplace for specialty care with unparalleled patient experience. Since 2014, we have been rewiring a fundamentally broken healthcare system. By connecting large employers directly with the nation's top-tier providers, our platform replaces a flawed fee-for-service model with one that actually works. We are seeking high-performing, exceptional talent to scale our platform and ensure that anyone in the country facing a specialty procedure has access to the life-changing Carrum benefit. The salary range for this role is $115,000 - $140,000 depending on geography and level of experience, plus equity and an annual 15% bonus. We are looking for a Senior Executive Assistant to act as a true force multiplier for our executive leadership team and serve as the operational anchor for our West Coast office. In this role, you will play a critical role in our success by driving leadership velocity, optimizing executive decision-making, and keeping our remote-first organization seamlessly connected. Reporting to the SVP of People, you will own executive partnership for our West Coast C-Team (CEO, Co-Founder & Chief Growth Officer, CFO, Chief Network Officer), San Francisco office workplace experience, and end-to-end strategy for company and bi-annual team offsites. You will be crucial in streamlining executive workflows, fostering a high-performing hybrid office culture, and ensuring our remote-first teams stay aligned. You’ll be responsible for managing complex executive logistics, high-stakes leadership communications, site operations, and multi-day retreats. You’ve hustled, created, and implemented—and you thrive on being the catalyst that helps a high-growth startup execute at scale.

Requirements

• Based in the San Francisco Bay Area with the ability to work in our San Francisco office 2–3 days per week.
• 8+ years of experience supporting C-level Executives (preferably CEO, CFO, and Growth leaders) in a fast-paced, high-growth environment (scale-up experience preferred).
• Proven experience planning and executing multi-day corporate offsites, team retreats, and executive events for remote/distributed teams.
• Proven experience managing workplace operations and office culture/experience for a regional or primary headquarters.
• Exceptional calendar management, organizational skills, and acute detail orientation.
• Excellent written and verbal communication skills; ability to draft clear executive-level messaging.
• High degree of autonomy, resourcefulness, and emotional intelligence—a natural problem-solver who operates with an "Own the Outcome" mindset.

Responsibilities

• Proactively manage complex calendars and competing priorities for our Founder & CEO, Co-Founder & CGO, CFO, and Chief Network Officer to maximize leadership impact.
• Serve as site lead and cultural anchor for our San Francisco office (2–3 days/week)—owning day-to-day operations, vendor relations, event execution, and visitor hospitality.
• Lead end-to-end strategy, budgeting, venue sourcing, and execution for bi-annual department retreats and company-wide offsites across our remote-first team.
• Draft and align executive-level communications, leadership meeting agendas, and high-stakes C-Team presentations.
• Execute flawless complex travel itineraries, board meeting logistics, and cross-functional leadership syncs across time zones.
• Track leadership action items and drive cross-functional follow-through on critical strategic initiatives.
• Act as a high-trust ambassador for the executive office, streamlining leadership workflows while maintaining strict discretion.

Benefits

• Equity
• Annual 15% bonus
• Flexible working hours
• Generous time off
• Paid parental leave
• Opportunities to connect virtually and in-person
• Stock option plan
• Performance bonus
• Flexible schedules
• Remote work
• Flexible PTO, within reason
• Summer Fridays (sign off @ 1pm local time)
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day
• Annual holiday shutdown in December
• Health, vision, and dental insurance
• Employee Assistance Programs (EAP)
• 401K retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed