Complex Senior Events Manager - Hilton Portland Downtown and The Duniway Portland

Hilton • Portland, OR

1d • Onsite

About The Position

The Senior Events Manager oversees planning and execution for complex events at Hilton Portland Downtown and The Duniway Portland. The role manages event documentation, coordinates transitions from Sales to service, and serves as the primary on-property client contact to ensure smooth execution, resolve issues proactively, and deliver exceptional event and client experiences. The position also identifies opportunities to increase revenue, guides team performance, and supports senior leaders in decision-making when needed.

Requirements

• At least 2 years of sales and event hospitality experience.
• Proficiency in MS Office.

Nice To Haves

• Experience with Delphi FDC.

Responsibilities

• Manage complex event documentation and facilitate transitions from Sales to service.
• Serve as the primary on-property client contact throughout the event lifecycle, managing expectations and resolving issues proactively.
• Identify upsell opportunities and recommend enhancements to increase contract value and improve the guest experience.
• Communicate client requirements, provide direction, and offer feedback and coaching to support consistent high-level service.
• Support senior leaders as needed and analyze complex situations to make informed decisions.

Benefits

• Quarterly Sales Incentive Plan component worth 20% of bonus-eligible earnings, with potentially multiple weighted objectives and opportunities to earn a payout.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed