Senior Event Producer

PRA Business Events•Plantation, FL

6d•Hybrid

About The Position

PRA is hiring a Senior Event Producer to manage the logistics and operational execution of client events and programs, including complex programs for high-profile accounts with budgets ranging from $500K to $1M+. The producer serves as the primary client contact after a program is contracted, from pre-planning through on-site operations, and works to exceed client expectations, support satisfaction and retention, and protect event profitability. The role coordinates clients, sales teams, suppliers, hotels, venues, and field staff. It manages program changes, supplier contracts and service expectations, deposits, billing, event costs and gross margins, production documentation, and staffing. The Senior Event Producer also supports program development, staff recruiting and training, process improvements, and professional development for Event Producers. They may lead department meetings and assign programs in the absence of leadership (ADOE). This is a hybrid role, averaging two days per week in PRA’s Plantation, Florida office. Applicants must be based in South Florida. The position requires flexibility to work evenings, weekends, and holidays.

Requirements

Bachelor’s degree or equivalent relevant experience.
At least 4 years of experience overseeing the execution of corporate meetings, client events, and other complex programs.
Proven ability to lead operations functions and supervise, develop, and mentor Field Staff.
Excellent interpersonal and communication skills with diverse clients, supplier partners, coworkers, and employees.
Demonstrated ability to analyze and interpret client requirements, contracts, financial reports, and complex legal documents to mitigate risk and ensure profitability.
Skill in presenting information and responding to questions from clients, supplier partners, and hoteliers.
Ability to multitask and manage multiple programs with different deadlines.
Ability to work effectively with all levels of management and staff, hoteliers, venue staff, clients, and supplier partners.
Deep local market knowledge of attractions, hotels, parks, venues, and supplier partners, and ability to locate and vet new venues and supplier partners.
Must be able to work flexible hours, including weekends, evenings, and holidays.
Must be based in the South Florida area.

Nice To Haves

DMC, corporate incentive travel, hospitality, or related experience is highly preferred.

Responsibilities

Manage the logistics and operational execution of client events and programs, including complex programs for high-profile accounts with budgets of $500K–$1M+.
Serve as the primary client contact after a program is contracted, during pre-planning and on-site operations, and work to exceed client expectations.
Meet with the Sales team to review program details and take over as the primary client contact once an event is contracted.
Manage program changes during pre-planning and on-site, including negotiating and up-selling.
Manage the expected gross margin for each contracted event.
Order, confirm, and reconfirm suppliers; develop supplier-partner relationships; and negotiate and contract service terms and prices.
Ensure contracted program deposits are received and billing is completed.
Determine Field Staff assignments based on program schedules and staffing needs.
Prepare and distribute trip sheets and other relevant program information and direction for Field Staff.
Participate in recruiting and training Field Staff.
Coordinate and process Field Staff compensation paperwork, including timesheets, expense reports, and pay-rate change forms.
Maintain inventory of Field Staff uniforms and materials and coordinate purchases of additional uniforms and equipment.
Complete program production paperwork, including trip sheets, check requests, service agreements, invoicing, job costing, and expense reports.
Assist Experience Designers with program development based on client specifications.
Manage cost preparation, program summaries, deposit invoices, service agreements, and related correspondence.
Forward program information to hotel and venue representatives to support coordination with venue operations.
Conduct pre-con meetings with clients and hotels to review confirmed program details.
Keep Regional and Global Sales Managers informed of opportunities and program changes, and take corrective action as needed to support successful delivery of client objectives.
Model teamwork and collaboration and set standards for professionalism and operational excellence.
Develop and implement processes or improvements to enhance program operations.
Facilitate training and professional development initiatives, including ongoing Event Producer skills development in collaboration with leadership.
Lead department meetings and assign programs in the absence of leadership (ADOE).