Lead Onsite Event Producer

Off the Grid•San Francisco, CA

5h•$32 - $38•Onsite

About The Position

The Lead Onsite Event Producer leads Off the Grid’s largest and most complex events from load-in through the departure of the final partner. The role is the primary onsite point of contact for clients, venues, creators, service partners, and event crews, which may include 10 or more hourly staff. The producer takes over after the Catering Event Producer has planned the event, then manages execution and post-event closeout. The role also trains and coaches Onsite Event Producers through shadow shifts, check-ins, in-the-moment feedback, and post-event debriefs. It is primarily field-based, with about 90% of time spent onsite at events and markets around the Bay Area. The position is full-time, hourly, and non-exempt, with a generally Monday-through-Friday schedule plus nights and weekends as events and markets require.

Requirements

At least 3 years of experience in catering, events, or hospitality, including at least 1 year leading onsite at large events of 100 or more guests with a crew of 10 or more.
Valid driver's license and clean driving record; a standard license is sufficient for the company’s box trucks, and safety training is provided.
Reliable transportation to and from home, the office, and event sites; parking is not guaranteed and is the employee’s responsibility.
Flexible schedule that includes nights, weekends, and holidays when events run.
Comfort using Google Workspace and taking clear notes.

Nice To Haves

Experience training or coaching other staff.
Bachelor’s degree.

Responsibilities

Review event handoffs from Catering Event Producers and develop site and load-in/load-out plans.
Confirm arrival times, site access, and equipment needs with creators and service partners before event day.
Load, transport, and unload event equipment, including driving an Off the Grid box truck after safety training.
Welcome clients, walk the event space with them, and confirm the timeline, layout, and menu.
Remain visible and reachable during events, handle client requests, and manage serving counts and overages.
Build relationships with clients and venue teams.
Set up food trucks, restaurant and catering stations, tents, and rentals safely and on time.
Manage creators, service partners, lines, and service quality, and enforce the Creator Code of Conduct.
Lead event crews through pre-shift briefings, clear assignments, and break coverage.
Support markets and business lunches when needed.
Train new Onsite Event Producers through shadow shifts and check-ins as they begin running events independently.
Coach Onsite Event Producers with in-the-moment feedback and post-event debriefs.
Conduct inventory and quality audits and share findings to improve future events.
Recommend improvements to onsite playbooks and checklists.
Enforce food-safety standards, support Fire Marshal and Health Inspector visits, and report incidents promptly.
Stay until the event is complete and submit a same-day post-event report with photos.