Senior Event Producer, Experiential Events

Convene Hospitality Group•New York, NY

1d•$100,000 - $105,000

About The Position

The Senior Event Producer will help establish event operations and standards for The Aperture, Convene Hospitality Group’s immersive event venue opening in Spring 2027 in New York City’s Flatiron district. The 26,000-square-foot venue spans two floors and hosts events such as brand activations, fashion shows, product launches, live performances, conferences, and celebrations for up to 1,000 guests. It features a 165-foot digital canvas with 270-degree projection mapping. The Senior Event Producer is the primary partner for clients planning large-scale, high-profile events, guiding programs from initial concept through execution. The role leads planning and logistics, advises clients, coordinates internal teams and external vendors, and supports the development of venue procedures. It also includes leading and mentoring event staff, managing budgets and client communications, and overseeing onsite delivery.

Requirements

6–8+ years of experience in event planning or production, with significant exposure to large-scale experiential, social, and corporate events.
Proven success as a client-facing lead, with strong relationship-management skills and the ability to anticipate client needs, offer proactive solutions, and drive KPI achievement.
Experience managing and developing event staff, setting priorities, allocating resources, providing feedback, and fostering a collaborative, high-performance culture.
Experience managing programs involving multiple vendors and cross-functional teams.
Ability to manage relationships with outside catering partners to ensure seamless service and guest experience.
Baseline understanding of event AV production, including power, rigging, lighting, and sound, and familiarity with AV and production workflows.
Ability to collaborate with technical teams and interpret CAD or technical diagrams; hands-on operation is not required.
Experience with CRM or event systems such as Salesforce and diagramming tools such as Social Tables or AllSeated.
Strong business sense, financial literacy, and ability to manage complex budgets.
Exceptional verbal, written, and presentation communication skills, including the ability to share program details clearly and precisely across stakeholders.
Ability to adapt, solve problems under pressure, and maintain a professional presence in high-stakes environments.

Nice To Haves

An established network of trusted event vendors and partners.
CAD experience.

Responsibilities

Partner with Sales on contracting and client onboarding, from site surveys through contract execution and handoff to event planning.
Host client kickoff calls, discovery meetings, and pre-production milestones to align on objectives and requirements.
Lead discovery and planning sessions, develop timelines and run-of-show documents, and convert client documentation into venue-standard files.
Provide strategic, consultative guidance to clients, aligning event design with business objectives and venue capabilities.
Identify appropriate upsell opportunities and integrate strategic partners as needed.
Lead, coach, and develop Event Coordinators and Event Producers by setting priorities, allocating resources, and ensuring consistent execution standards.
Mentor team members, handle escalations, model premium service standards, and solve problems under pressure.
Help create event SOPs, from load-in through strike, with stakeholders; support successful product launch and implementation and adjust procedures as needed.
Guide clients through the NYC permit process, including preparing and filing applications and ensuring successful execution.
Coordinate with Convene’s preferred catering partner or a client-selected caterer to finalize inventory needs and service timing.
Oversee vendor management and logistics, including load-in/load-out schedules, access requirements, and coordination with venue operations.
Oversee event design and logistics, including floorplans and diagrams, guest flow, branding, and signage, ensuring compliance with venue standards, health and safety requirements, and brand guidelines.
Host client walkthroughs to review spaces, logistics, and plans before events.
Serve as the primary liaison between clients, Convene’s internal teams, and external partners.
Maintain accurate event data in the CRM system as the source of truth for program details, financials, and communications.
Surface and escalate key information to internal teams and external partners to ensure alignment.
Manage event finances, including quotes, change orders, vendor costs, budgets, spending, and reconciliation; communicate additional charges proactively and ensure accurate final billing.
Lead onsite execution as the client’s advocate and Convene’s representative, ensuring delivery on time, on budget, and at premium quality.
Direct and support onsite Event Coordinators to deliver seamless client experiences.
Conduct post-event debriefs with clients and internal teams, manage follow-up deliverables, and capture lessons learned for continuous improvement.