Senior ESM Consultant - ServiceNow SecOps VR Consultant
About The Position
Capgemini is hiring a Security Engineer for its Cyber Strategy & Transformation team. This remote role is based in the USA and focuses on designing, implementing, and optimizing ServiceNow Security Operations solutions, particularly Vulnerability Response and related workflow automation. The consultant will work with client stakeholders to improve vulnerability management processes, strengthen data quality, and support scalable enterprise remediation outcomes. The role also involves providing technical guidance to junior team members. The base compensation range is $82,950–$135,300. The position may be eligible for additional compensation such as variable incentives, bonuses, or commissions. Capgemini provides regular, full-time employees with a benefits package that may include paid time off, company-paid holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs, subject to local policy and eligibility.
Requirements
- 4–8 years of ServiceNow administration, development, or platform experience.
- 3+ years of ServiceNow Security Operations or Vulnerability Response implementation experience.
- Experience implementing or operating ServiceNow Vulnerability Response.
- Experience with vulnerability management lifecycle processes, including scanning, triage, prioritization, remediation, and verification.
- Experience with CMDB, asset data, configuration item matching, ownership, or criticality management.
- Experience developing ServiceNow JavaScript using GlideRecord, Business Rules, Script Includes, or User Interface Policies.
- Bachelor’s or master’s degree in information technology or a specified field.
Nice To Haves
- ServiceNow Certified System Administrator certification.
- ServiceNow Certified Application Developer certification.
- ServiceNow Vulnerability Response or Security Operations certification.
- Experience with Configuration Compliance, Threat Intelligence, Security Incident Response, Governance Risk and Compliance, or Integrated Risk Management modules.
- Experience with performance tuning or large-scale data ingestion in ServiceNow.
Responsibilities
- Design and implement ServiceNow Security Operations solutions, including data models, workflows, access controls, and application configurations.
- Configure and administer ServiceNow Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service-level agreements, notifications, and remediation tasks.
- Integrate ServiceNow with vulnerability scanners and other third-party tools, and validate data mapping, configuration item matching, schedules, and error handling.
- Build automation using Flow Designer, Integration Hub, and REST APIs for routing, approvals, escalations, enrichment, and remediation verification.
- Partner with client security, IT, and operations stakeholders to conduct workshops, define requirements, create user stories, and align configurations with business risk and remediation processes.
- Develop dashboards, documentation, update sets, and role-based access controls.
- Provide technical guidance to junior team members.
Benefits
- Paid time off, including vacation (12–25 days depending on employee grade), company-paid holidays, personal days, and sick leave, subject to policy.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs.
- Additional benefits as provided by local policy and eligibility.
- Potential eligibility for variable incentives, bonuses, or commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
