Senior Epic Applications Analyst-Virtual Health (Hybrid)

Northwell•Syosset, NY

5h•$98,300 - $170,100•Hybrid

About The Position

Dedicated to the technical support and optimization of virtual visit platforms integrated with Epic and Epic’s native telehealth capabilities. Analyzes, verifies, tracks, and recommends approaches for project, product, and solution implementation and maintenance. Liaises between agile teams and project teams. Recommends and delivers product and solution plans and training materials throughout implementation and helps ensure smooth operations after implementation. Leads the comprehensive analysis, configuration, implementation, and optimization of complex Epic EHR applications. Independently resolves advanced, often cross-functional issues, driving significant enhancements and process improvements within specific application areas. Provides technical guidance and mentorship to junior team members, collaborating with diverse stakeholders to deliver advanced technical solutions that strategically align with business objectives.

Requirements

Bachelor’s degree or equivalent combination of education and related experience.
3–5 years of relevant experience.
Epic certification.
Experience with virtual care and in-room camera integration.
Epic Clinical (Inpatient or Ambulatory) certification.
At least two years of experience in full lifecycle implementations.

Nice To Haves

Experience with MyChart Bedside TV.

Responsibilities

Leads analysis of current-state workflows, system functionality, and data; designs, builds, and optimizes highly complex Epic IT solutions.
Independently evaluates and resolves highly complex, cross-functional application-related problems and technical issues, serving as a primary technical resource and subject matter expert for assigned Epic modules.
Collaborates with cross-functional teams to define business requirements and translate them into Epic system designs; develops internal procedures and best practices to ensure quality and adherence to standards.
Mentors and provides technical guidance to junior analysts, supporting their development and adherence to standards and best practices.
Analyzes new Epic functionality and identifies opportunities for strategic enhancements, process improvements, and system optimizations affecting multiple projects and functions; provides expert insights for strategic planning.
Coordinates activities with Epic technical support and external partners, managing complex issues through resolution.
Supports and optimizes virtual visit platforms integrated with Epic and Epic native telehealth capabilities.
Analyzes, verifies, tracks, and recommends approaches for project, product, and solution implementation and maintenance.
Liaises between agile teams and project teams.
Recommends and delivers product and solution plans and training materials during implementation, and helps ensure smooth post-implementation operations.