Senior Engineering Manager, Messaging Experience

Braze • Austin, TX

4d • Hybrid

About The Position

The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the experience for creating Canvases and Campaigns—the core products used by Braze customers to orchestrate personalized messaging. The team works to make these workflows cohesive, efficient, and useful for marketers. The role owns a multi-year roadmap balancing continuous improvements informed by user feedback and research with foundational investments, while improving front-end quality, consistency, and delivery speed.

The manager will set the team’s engineering direction and processes, develop engineers and technical leads, lead hiring, and partner closely with Product and Design to focus engineering work on outcomes that matter to marketers.

Requirements

• 5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
• Demonstrated technical leadership and ability to advocate for best-in-class iterative product development and engineering excellence.
• Track record of delivering and evolving large, customer-facing web applications.
• Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems; ability to set direction and review architecture without owning every detail.
• Experience partnering closely with Product and Design, translating user research and customer feedback into a roadmap, and maintaining a high bar for usability and polish.
• Self-starter with strong communication and organizational skills, able to manage competing priorities and multiple workstreams.
• Calm, patient, considerate, compassionate, supportive, and inspiring leadership style.

Nice To Haves

• Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations.

Responsibilities

• Lead the Messaging Experience team responsible for the Canvas and Campaign creation experience.
• Own a multi-year roadmap balancing user-feedback-driven improvements with foundational investment.
• Raise front-end quality, consistency, and delivery speed across the team.
• Set the team’s engineering direction and processes.
• Grow engineers and technical leads.
• Own hiring for the team.
• Partner with Product and Design to align engineering effort with marketer outcomes.
• Drive iterative product development and engineering excellence.

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive medical, dental, vision, life, and disability benefit plans.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• Curated in-office employee experience designed to foster community, team connections, and innovation.
• Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed