Senior Director - Payments Strategy

Veeva Systems•Massachusetts - Boston, MA

3d•Remote

About The Position

Veeva Systems is seeking an accomplished Senior Director to drive adoption and growth of Veeva Payments, its clinical trial payments solution within the Veeva Clinical Operations suite. The role defines, builds, and executes the strategy for market adoption, combining executive-level strategic leadership with detailed cross-functional execution. The position focuses on improving how sponsors and CROs budget, contract with, and pay clinical research sites. The Senior Director will develop go-to-market strategy, advise executive customers, support sales cycles and revenue goals, represent Veeva at industry events, collaborate with Product Management, Marketing, and Services, and turn customer feedback and market trends into actionable product and business strategy. The role calls for a blend of strategic leadership, commercial execution, and knowledge of clinical trial budgeting, site contracting, and investigator payments in the life sciences industry. Veeva is a public benefit corporation and a Work Anywhere company, offering flexibility to work from home or in an office. The role's stated base salary range is $150,000–$300,000, with possible additional variable bonus and/or stock bonus.

Requirements

10 or more years of progressive experience in strategic leadership, business development, or product/go-to-market strategy, specifically within a clinical software, SaaS, or PaaS environment.
Demonstrated track record of leadership and ability to move between high-level strategy and detailed execution or project management.
Strong presentation and communication skills, including the ability to explain complex operational and technical concepts to technical teams, clinical operations and finance leaders, and C-level executives.
Bachelor’s degree.

Nice To Haves

Deep experience leading go-to-market strategy or implementation for clinical trial payment or site financial management solutions.
Understanding of fee schedules, clinical trial agreements, study budgets, and accounts payable integration.
Experience with operational and financial workflows involving clinical research sites, sponsors, and CROs.
Familiarity with GCP, ICH guidelines, and investigator-payment compliance considerations, including fair market value and transparency reporting.
MBA or advanced degree in a related field.

Responsibilities

Develop and execute go-to-market strategies to increase adoption and usage of Veeva Payments among sponsors, CROs, and emerging biotechs, aligned with Veeva’s broader Clinical Operations and Development Cloud vision.
Advise executive stakeholders and explain the value of connected payments in improving payment speed, budget visibility, financial accuracy, and site satisfaction.
Partner with the sales organization to identify target accounts, educate customers, support strategic sales cycles, and help achieve revenue goals.
Represent Veeva as an advocate for clinical trial payments and site financial technology at industry events, conferences, and executive customer meetings.
Collaborate with Product Management, Marketing, and Services to refine positioning and messaging, inform the Payments roadmap, and support delivery and customer success.
Gather customer feedback about site payment and trial budgeting challenges, identify market trends, and provide insights to improve the product and business strategy.