Senior Associate, Payments Strategy & Planning
About The Position
The Senior Associate, Product Manager (Payments Strategy and Planning) will help shape Chase’s account-based payments franchise, including Zelle, ACH, and real-time payments. The role defines strategic priorities and translates them into product roadmaps, investment decisions, and measurable outcomes across the account-based payments portfolio. It evaluates opportunities, structures complex and ambiguous problems, and develops quantitative and qualitative insights to guide product direction and senior leadership decisions. The position partners across product, engineering, design, finance, risk, operations, and other teams to align stakeholders, manage trade-offs, and ensure near-term decisions advance Chase’s longer-term payments strategy. The position supports development of long-term strategy for account-based payments and money movement, assesses customer needs and market developments, and contributes to portfolio prioritization and planning. It develops business cases and executive-ready decision materials, maintains an integrated view of initiatives, and connects individual efforts to broader portfolio strategy and customer journeys.
Requirements
- 3+ years of experience in management consulting, product strategy, corporate strategy, or a similar strategic role.
- Experience supporting product strategy, strategic planning, portfolio prioritization, and/or product roadmap development.
- Demonstrated ability to structure ambiguous problems and translate analysis into clear, actionable recommendations.
- Experience conducting quantitative and qualitative analysis, including building business cases and evaluating investment trade-offs.
- Experience creating concise, executive-ready written materials and presentations.
- Experience partnering cross-functionally with stakeholders in product, technology, finance, risk, and related functions.
- Ability to manage multiple priorities and drive work from problem definition through recommendation with appropriate oversight.
- Demonstrated attention to detail and sound judgment in evaluating options and trade-offs.
- Must be authorized to work for any employer in the United States; immigration sponsorship and takeover of employment-visa sponsorship are not available.
Nice To Haves
- Experience in payments, digital banking, money movement, financial services, or fintech.
- Familiarity with account-to-account transfers, ACH, and real-time payment capabilities.
- Experience working directly with product teams to translate strategy into product priorities and roadmaps.
- Experience developing recommendations and materials for senior executives.
Responsibilities
- Support development of the long-term strategy for account-based payments and money movement capabilities.
- Assess customer needs, competitive dynamics, industry trends, and emerging payment capabilities to identify opportunities and implications.
- Structure complex business questions and deliver quantitative and qualitative analyses that inform recommendations.
- Support portfolio prioritization by evaluating sequencing, capacity, dependencies, and trade-offs across initiatives.
- Translate strategic priorities into clear product and investment plans, including annual and quarterly planning deliverables.
- Develop business cases and decision materials to inform investment and roadmap decisions.
- Maintain an integrated view of key initiatives and highlight decisions required to advance the portfolio.
- Connect individual initiatives to the broader portfolio strategy and customer journeys.
- Create concise, decision-oriented presentations for senior leadership and executive forums.
- Facilitate alignment across product, technology, finance, risk, and other partners to advance strategic priorities.
- Help ensure near-term plans and investments remain connected to longer-term strategic objectives.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
