Senior Director - Payments Strategy

Veeva Systems•Massachusetts - Boston, MA

4d•Remote

About The Position

Veeva Systems is seeking an accomplished, driven Senior Director of Strategy to drive adoption and growth of Veeva Payments, its clinical trial payments solution within the Veeva Clinical Operations suite. This strategic leader will define, build, and drive market adoption and growth of the solution, combining strategy, commercial execution, and knowledge of clinical trial budgeting, site contracting, and investigator payments in the life sciences industry. The role requires operating at an executive strategy level while leading detailed cross-functional execution to streamline how sponsors and CROs budget, contract with, and pay clinical research sites. The position develops and executes go-to-market strategy, advises executive customers, supports sales efforts, represents Veeva at industry events, collaborates with Product Management, Marketing, and Services, and gathers market feedback to inform the product and business strategy. Veeva is a public benefit corporation and a Work Anywhere company, supporting work from home or in the office. The role offers a base salary range of $150,000–$300,000 and may also be eligible for variable bonus and/or stock bonus.

Requirements

10+ years of progressive experience in strategic leadership, business development, or product/go-to-market strategy, specifically within a clinical software/SaaS/PaaS environment.
A track record as a successful leader who can move between high-level strategy and detailed execution/project management.
Strong presentation skills and the ability to explain complex operational and technical concepts to technical teams, clinical operations and finance leaders, and C-level executives.
Bachelor’s degree required.

Nice To Haves

Deep experience leading go-to-market strategy or implementation for clinical trial payment or site financial management solutions.
Understanding of fee schedules, clinical trial agreements, study budgets, and accounts payable integration.
Experience with operational and financial workflows of clinical research sites, sponsors, and CROs.
Familiarity with GCP, ICH guidelines, and compliance considerations for investigator payments, including fair market value and transparency reporting.
MBA or an advanced degree in a related field.

Responsibilities

Develop and execute go-to-market strategies to increase adoption and usage of Veeva Payments among life sciences companies, aligning with Veeva’s Clinical Operations and Development Cloud vision.
Serve as a trusted advisor and subject matter expert to executive stakeholders, explaining the value of connected payments for payment speed, budget visibility, financial accuracy, and site satisfaction.
Partner with the sales organization to identify target accounts, educate customers, support strategic sales cycles, and help achieve revenue goals.
Represent Veeva as an evangelist for clinical trial payments and site financial technology at industry events, conferences, and executive customer meetings.
Collaborate with Product Management, Marketing, and Services to refine positioning and messaging, shape the Payments roadmap based on market demand, and support seamless delivery and customer success.
Gather customer feedback on site payment and trial budgeting challenges, identify trends in site financial management and investigator retention, and provide actionable insights to improve the product and business strategy.