Senior Director, Virtual Health
About The Position
Provides executive leadership for strategic planning, operational performance, business development, and service delivery. The role is accountable for developing and executing strategies that advance quality, service excellence, affordability, growth, and operational effectiveness in alignment with Sutter Health's enterprise priorities. The incumbent maintains working knowledge of telehealth policy, platforms, regulation, and digital health trends. The position integrates operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement to support sustainable growth and exceptional patient outcomes. The Senior Director partners with physician leaders, service line executives, regional leadership teams, system stakeholders, and teams across operations, medical groups, informatics, and digital health to identify opportunities, develop solutions, and implement initiatives that advance organizational performance and strategic objectives. This is a hybrid role with regular in-office attendance in California, onsite meetings and events as needed, and adherence to Sutter's remote-work expectations. The position is full-time, day shift, Monday through Friday, 40 hours per week, with weekend work as needed. The annual pay range is $200,096.00 to $320,153.60; the applicable range depends on work location. Eligible positions include a comprehensive benefits package.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Hospital Administration, Public Administration, or a related field; equivalent experience may be accepted in lieu of the required degree.
- Eight years of recent relevant experience.
- Progressively responsible healthcare leadership experience.
- Experience in healthcare operations, strategic planning, business development, physician practice management, healthcare products and services, and organizational leadership.
- Demonstrated success leading complex, multifunctional initiatives within an integrated healthcare delivery system.
- Expert knowledge of healthcare operations, strategic planning, business development, and healthcare service delivery.
- Advanced understanding of physician group operations, ambulatory care, patient care financing, managed care, and healthcare administration.
- Strong financial acumen and experience managing budgets, forecasting, business cases, and growth investments.
- Expertise in relationship management, change leadership, and organizational transformation.
- Exceptional communication, presentation, facilitation, and executive influencing skills.
- Ability to lead teams, manage complexity, build consensus, and drive results.
- Demonstrated proficiency in strategic planning and execution, operations management, financial management, change management, continuous improvement, relationship management, talent management, creative problem solving, risk management, decision making, communication, inclusive leadership, community engagement, digital fluency, accountability, and inspirational leadership.
- Strong grasp of clinical operations, care delivery models, and healthcare regulations such as HIPAA and CMS.
- Ability to leverage virtual care experience in telehealth platforms, remote monitoring, and digital health trends.
- Preparedness to commute consistently to the California office and attend onsite meetings and events as needed.
Nice To Haves
- Certifications in digital health, telemedicine, or healthcare leadership, such as CPHIMS, FACHE, CMPE, or Telehealth Certification Institute credentials.
Responsibilities
- Provide executive leadership for strategic planning, operational performance, business development, and service delivery.
- Develop and execute strategies that advance quality, service excellence, affordability, growth, and operational effectiveness in alignment with enterprise priorities.
- Lead operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement initiatives.
- Partner with physician leaders, service line executives, regional leadership teams, and system stakeholders to identify opportunities and develop innovative solutions.
- Implement initiatives that drive organizational performance and strategic objectives.
- Maintain working knowledge of telehealth policy and regulation to guide virtual health programs and projects.
- Collaborate with executive leaders and sponsors, operations, medical groups, service lines, informatics, and digital teams.
- Lead complex, multifunctional initiatives within an integrated healthcare delivery system and drive results.
Benefits
- Eligible positions include a comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
