Senior Director, Shared Services

Mirum Pharmaceuticals • Foster City, CA

1d • Hybrid

About The Position

Mirum Pharmaceuticals is a biopharmaceutical company focused on transforming treatment for rare diseases. The Senior Director, Shared Services will be based at the company's Foster City headquarters and lead the strategy, evolution, and delivery of its global shared services organization. The role is responsible for building and operating a scalable, high-performing service model that supports a growing, publicly traded commercial biotechnology company.

Reporting to the SVP Controller, this leader oversees global shared services across Procure-to-Pay, Payroll, Travel & Expense, Stock Administration, Master Data, banking and payment operations, and selected transactional accounting activities. The role partners with Finance, Human Resources, Legal, Tax, IT, Compliance, and other functions to improve service delivery, simplify and automate processes, strengthen controls, and develop a scalable global operating model.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
• At least 15 years of progressive experience in global shared services, finance operations, accounting operations, or related functions, including significant senior leadership experience.
• Prior leadership experience in a comparable Shared Services or Global Business Services role within a public company with at least $1 billion in annual revenue.
• Demonstrated experience leading complex, multi-process operations across multiple countries, legal entities, and functional stakeholders.
• Strong understanding of financial reporting, internal controls, and SOX requirements for a U.S. publicly traded company.
• Demonstrated success leading process standardization, transformation, automation, and technology-enabled change.
• Experience with major ERP, payroll, equity administration, and related enterprise platforms.
• Experience managing outsourced service providers and other strategic third-party relationships.
• Demonstrated ability to build and lead high-performing global teams and influence senior stakeholders across organizational boundaries.

Nice To Haves

• Advanced degree or relevant professional certification.
• Direct stock administration leadership experience; experience overseeing or partnering closely with stock administration/equity operations is required.
• Experience in biotechnology, pharmaceutical, life sciences, or another highly regulated industry.

Responsibilities

• Lead global service delivery across Procure-to-Pay/Accounts Payable, Payroll, Travel & Expense, Master Data, banking and payment operations, and selected transactional accounting and close-support activities.
• Lead the global stock administration function, overseeing equity transactions, administration systems, operational controls, reconciliations, employee support, and relationships with brokers, transfer agents, and other service providers.
• Establish service levels, performance metrics, governance, and continuous improvement processes focused on quality, efficiency, controls, scalability, and internal customer experience.
• Drive global process standardization, simplification, and automation.
• Build, develop, and retain a high-performing global team with a culture of accountability, collaboration, and continuous improvement.
• Lead process redesign, automation, digital enablement, and technology improvements across Global Shared Services, including the use of workflow tools, analytics, and emerging AI capabilities.
• Partner with IT and functional leaders to optimize ERP, payroll, equity administration, and other enabling systems.
• Maintain a strong control environment appropriate for a U.S. publicly traded company, including SOX compliance, segregation of duties, payment controls, reconciliations, access controls, and documentation.
• Advise senior leaders on operational scalability, service delivery, controls, and organizational design.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior