Senior Director, Product Management- Global Payment Network

Capital One • McLean, VA

23h • Hybrid

About The Position

As part of Capital One’s Global Payments Network Product team, the Senior Director will help lead digital products that shape how customers engage with their money. The team operates capabilities including device wallets, tokenization vaults, click-to-pay, and domestic and international issuer relationships. The role focuses on improving the consistency, scalability, and adoption of digital payment experiences across platforms while driving innovation.

The position works with teams across the organization to assess processes, identify opportunities for improvement, and implement solutions that support business goals and customer needs. Work may span Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, user-friendly payment products. The successful candidate will bring technical aptitude, sound judgment, a high bar for execution, principles-based problem solving, and the ability to lead cross-functional teams. Candidates are also expected to use AI tools in their work and consider how AI functionality can be incorporated into products.

Capital One expects Product Management leaders to demonstrate proficiency in five areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership. This is a hybrid role, with on-site attendance governed by Capital One’s hybrid policy for the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree in any field.
• At least 5 years of Product Management experience.
• Technical aptitude and sound judgment.
• Ability to lead cross-functional teams using principles-based problem solving.
• Commitment to a high quality bar and flawless execution.
• Expected to adhere to Capital One’s hybrid policy regarding required on-site presence at the designated office location.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Lead digital products within the Global Payments Network Product team.
• Improve the consistency, scalability, and adoption of digital payment experiences across platforms.
• Drive innovation in digital payment products and experiences.
• Work with teams across the organization to evaluate processes, identify improvement opportunities, and implement solutions that support business goals and customer needs.
• Work across product areas that may include Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.
• Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
• Lead cross-functional teams in solving customer problems and driving organizational alignment.
• Use AI tools in work practices and consider incorporating AI functionality into products.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior