Director, Product Manager- Global Payment Network
About The Position
As part of Capital One’s Global Payments Network Product team, the Director, Product Manager will help lead critical digital products that shape how customers engage with their money. The team operates capabilities including device wallets, tokenization vaults, click-to-pay, and domestic and international issuer relationships. The role focuses on improving the consistency, scalability, and adoption of digital payment experiences across platforms while driving innovation. The position involves working across the organization to evaluate processes, identify opportunities for improvement, and implement solutions that support business goals and customer needs. Work may span Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market. The successful candidate will use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products, and is expected to use AI tools in both work practices and product development. The role requires applying Capital One’s Product Framework: human-centered customer focus, business-focused execution, technology-driven innovation, integrated problem solving, and transformational leadership across cross-functional teams. This is a hybrid position, with on-site presence required according to Capital One’s hybrid policy at the designated office location.
Requirements
- Bachelor's degree in any field.
- At least 5 years of Product Management experience.
- Deep technical aptitude.
- High judgment and commitment to flawless execution.
- Ability to lead cross-functional teams using principles-based problem solving.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Lead digital products within the Global Payments Network Product team.
- Improve the consistency, scalability, and adoption of digital payment experiences across platforms.
- Drive innovation in digital payment products and capabilities.
- Evaluate current processes, identify areas for improvement, and implement solutions that support business goals and customer needs.
- Work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.
- Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
- Lead cross-functional teams to solve customer problems and drive organizational alignment.
- Use AI tools in work practices and incorporate AI functionality into products delivered.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
