Director, Product Manager- Global Payment Network

Capital One • McLean, VA

1d • Hybrid

About The Position

The Director, Product Manager will work as part of Capital One’s Global Payments Network Product team, helping lead critical digital products that shape how customers engage with their money. The team operates capabilities including device wallets, tokenization vaults, click-to-pay, and domestic and international issuer relationships.

The role focuses on improving the consistency, scalability, and adoption of digital payment experiences across platforms while driving innovation. The product manager will collaborate across the organization to assess processes, identify opportunities for improvement, and implement solutions that support business goals and customer needs. Work may span Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, applying data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.

The successful candidate is expected to bring technical aptitude, sound judgment, a strong quality bar, and the ability to lead cross-functional teams through principles-based problem solving. They are also expected to use AI tools in their work and consider how AI functionality can be incorporated into products.

This is a hybrid role, with required on-site presence governed by Capital One’s hybrid policy at the designated office location.

Requirements

• Bachelor's degree in any field.
• At least 5 years of Product Management experience.
• Technical aptitude and sound judgment.
• Ability to lead cross-functional teams using principles-based problem solving.
• Commitment to high-quality execution.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Lead digital products within the Global Payments Network Product team.
• Improve the consistency, scalability, and adoption of digital payment experiences across platforms.
• Drive innovation in digital payment products.
• Evaluate existing processes, identify areas for improvement, and implement solutions that support business goals and customer needs.
• Work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.
• Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.
• Use AI tools in work processes and consider AI functionality in products.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director