Senior Director, Product Management- Global Payment Network

Capital One • McLean, VA

2d • $269,600 - $307,700 • Hybrid

About The Position

Capital One is hiring a Senior Director of Product Management for its Global Payments Network Product team. The team leads digital products and capabilities that shape how customers engage with their money, including device wallets, tokenization vaults, click-to-pay, and domestic and international issuer relationships. The role focuses on improving the consistency, scalability, and adoption of digital payment experiences across platforms while advancing innovation. Work may span Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.

The successful candidate will work across the organization to assess current processes, identify opportunities for improvement, and implement solutions that meet business goals and customer needs. The role calls for technical aptitude, sound judgment, a high bar for quality and execution, principles-based problem solving, and the ability to lead cross-functional teams. Candidates are expected to use AI tools in their work and consider how AI functionality can be incorporated into products.

Product leaders are expected to demonstrate proficiency in five areas: human-centered product design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. This is a hybrid role, with on-site presence required in accordance with Capital One’s hybrid policy at the designated office location. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor's degree in any field.
• At least 5 years of Product Management experience.
• Deep technical aptitude.
• High judgment and a strong quality bar for execution.
• Ability to lead cross-functional teams using principles-based problem solving.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Lead product work for digital payment capabilities, including device wallets, tokenization vaults, click-to-pay, and issuer relationships.
• Improve the consistency, scalability, and adoption of digital payment experiences across platforms.
• Drive innovation and develop solutions that meet customer needs and support business goals.
• Work across the organization to evaluate existing processes, identify improvement opportunities, and implement solutions.
• Work across product areas that may include Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.
• Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
• Lead cross-functional teams using principles-based problem solving and drive organizational alignment.
• Lean into AI tools in ways that improve how work is done and inform functionality in delivered products.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior