Director, Risk Advisory - Global Payment Network
About The Position
The Global Payment Network Director of Risk Advisory performs a key risk management role for Capital One’s network and merchant businesses. This leader establishes and implements the risk management advisory function within one of the network schemes, such as PULSE, Discover Network, or Diners Club International. The Director is a critical member of the risk management team, delivering risk and compliance advice for business processes worldwide and serving as a subject matter expert to help ensure the business aligns with Capital One’s broader enterprise risk management framework. Directors in GPN Risk and Advisory are motivated risk management professionals with strong organizational, leadership, and communication skills. The role involves significant exposure to business leaders and collaboration with executives to create and implement solutions that identify and mitigate potential risks. This is a hybrid position, with required on-site presence at the designated office location under Capital One’s hybrid policy.
Requirements
- Bachelor’s degree or military experience.
- At least 8 years of legal, compliance, or risk management experience, or at least 8 years of regulatory experience in consumer financial services or the payments industry.
- At least 4 years of people management experience.
- At least 4 years of experience consulting with and presenting to executive leadership.
Nice To Haves
- Master’s degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
- Experience in a first- or second-line-of-defense risk management role, with a track record of challenging or responding to business decisions across diverse lines of business such as Card, Retail, Commercial, or Payment Networks.
- Deep familiarity with U.S. and international operational resilience and risk management regulatory standards, such as OCC Payment Systems Guidance, Payment Card Industry Compliance, and NIST.
- Relevant certifications or designations, such as Certified Business Continuity Professional (CBCP/MBCP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or other operational risk or resilience designations.
- Experience leading data-driven risk analyses, developing risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.
Responsibilities
- Collaborate with first- and second-line functions to analyze the risk management program framework and its applicability to network and merchant services; educate and influence colleagues and leaders on specialized considerations.
- Use subject matter expertise to advise and challenge on risks affecting network and merchant businesses through formal and informal engagements.
- Advise business leaders on regulatory requirements, policies, and industry standards.
- Develop expert-level understanding of end-to-end network and merchant business processes worldwide.
- Identify trends in business data and assess network payments risks, including emerging and external risks.
- Maintain expertise in the broader payments industry and applicable global laws and regulations.
- Ensure compliance requirements are applied to business expansions and new products, including engagement with downstream entities, new card-acceptance opportunities, global markets, and product development.
- Develop strong relationships across the lines of defense, including Compliance, Legal, and Audit.
- Coach and develop direct reports and extended team members through leadership style and presence.
- Support preparation for and delivery of regulatory examinations and engagements.
- Manage, develop, and coach a Risk Advisory Team in support of its responsibilities and career development.
- Participate in reporting activities to business and Risk Management leadership.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
