Director, International Strategy & Enablement - Global Payment Network Risk & Advisory

Capital One • McLean, VA

1d • Hybrid

About The Position

Capital One is seeking a Director to lead the International Strategy and Enablement (ISE) team within the Second Line Global Payment Network (GPN) Risk & Advisory Organization. The role will build a standardized international risk capability to support GPN’s expansion into new markets, providing independent second-line risk oversight while enabling market entry at speed and scale. The aim is to make each successive market faster and lower-friction to enter than the last.

The Director will build alignment and prioritize work across First Line teams, including Cyber, Technology, and Supplier Management, and Second Line teams, including Operational Risk Management and Enterprise Risk Management. The role will influence stakeholders and guide conversations toward resolution based on business priorities so Business and Technology teams can continue progressing. This is a hybrid position subject to Capital One’s hybrid policy and required on-site presence at the designated office location.

Requirements

• Bachelor’s degree or military experience.
• At least 9 years of experience in technology (including software delivery, distributed systems, cloud-native architecture, or infrastructure as code), cybersecurity (including identity and access management, application security, cloud security, or data protection), technology auditing, systems risk management, technology risk assessments, resilience engineering, chaos engineering, site reliability engineering, or a combination of these areas.
• At least 5 years of experience in enterprise risk management or operational risk management.
• At least 5 years of experience in program, project, or portfolio management.
• At least 5 years of experience in people management.

Nice To Haves

• Master’s degree.
• 10+ years of experience in risk management (enterprise, operational, or technology risk).
• 8+ years of experience in program, project, or portfolio management.
• 6+ years of experience in a second-line or oversight role at a financial institution or regulatory agency.
• 6+ years of experience in people management.
• Experience in data governance, data privacy regulations (such as GDPR), or data taxonomy classification and standards.
• Experience in international market expansion, cross-border risk management, or import/export risk management.
• Experience in Banking or Financial Services.
• Professional certification in risk, compliance, privacy, or technology, such as CISSP, CISM, CISA, CRISC, Open FAIR, PMP, CRCM, CIPP, or an ABA Risk Management Certification.
• Familiarity with Agile, Lean, Six Sigma, or formal program/project management methodologies.

Responsibilities

• Prioritize and sequence capability-building work, such as frameworks, playbooks, and automation, based on business need and urgency.
• Drive alignment across teams that build and deliver technology and cybersecurity capabilities and independent risk-oversight teams.
• Lead development of the framework used to inform GPN new-market entry and exit by risk level, including the degree of scrutiny and oversight required before market entry.
• Provide advisory input focused on international risk considerations for GPN technology rollouts with cross-border impact and for the broader function managing third-party and vendor risk.
• Engage regularly with senior executives, translating risk posture, market-entry readiness, and tradeoffs into clear, actionable terms.
• Monitor and use trends in risk exposure across markets and initiatives to inform ongoing international risk advisory and improve ISE capabilities.
• Lead, coach, and develop a team of risk professionals, building their ability to operate independently across a complex, cross-functional stakeholder landscape.

Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Director