Director, Risk Advisory - Global Payment Network

Capital One • McLean, VA

1d • $187,300 - $235,100 • Hybrid

About The Position

The Director of Risk Advisory for Capital One’s Global Payment Network (GPN) will lead a key risk management advisory function supporting the network and merchant businesses. The role helps establish and implement risk management advisory practices within a network scheme, such as PULSE, Discover Network, or Diners Club International, and provides risk and compliance advice for worldwide business processes. As a subject matter expert, the Director ensures business activities align with Capital One’s enterprise risk management framework and works with business leaders to identify and mitigate potential risks.

This is a hybrid position, subject to Capital One’s policy on required on-site presence at the designated office. The Director will manage, develop, and coach a Risk Advisory Team, maintain relationships across the lines of defense, support regulatory examinations, and report to business and Risk Management leadership. The role is eligible for performance-based incentive compensation. The listed full-time annual salary ranges are $187,300–$213,700 in Chicago, Houston, Richmond, and Riverwoods, and $206,000–$235,100 in McLean. The actual range and offer depend on work location and are reflected in the offer letter.

Requirements

• Bachelor’s degree or military experience.
• At least 8 years of legal, compliance, or risk management experience, or at least 8 years of regulatory experience in consumer financial services or the payments industry.
• At least 4 years of people-management experience.
• At least 4 years of experience consulting with and presenting to executive leadership.

Nice To Haves

• Master’s degree in Business Administration (MBA), Finance, Risk Management, Information Systems, or a related analytical field.
• Experience in a first- or second-line risk management role, with a strong record of challenging or responding to business decisions across diverse lines of business.
• Deep familiarity with U.S. and international operational resilience and risk management regulatory standards, such as OCC Payment Systems Guidance, Payment Card Industry Compliance, and NIST.
• Certified Business Continuity Professional (CBCP/MBCP).
• Certified in Risk and Information Systems Control (CRISC).
• Certified Information Security Manager (CISM).
• Other operational risk or resilience designations.
• Experience leading data-driven risk analyses, developing risk-based hypotheses, and translating complex technical data into clear, narrative-driven executive reports.

Responsibilities

• Collaborate with first- and second-line functions to analyze risk management frameworks and their applicability to network and merchant services, and educate and influence colleagues and leaders on specialized considerations.
• Provide advice and challenge on risks affecting network and merchant businesses through formal and informal engagements.
• Advise business leaders on regulatory requirements, policies, and industry standards.
• Develop expert-level understanding of end-to-end network and merchant business processes worldwide.
• Identify trends in business data and assess network payments risks, including emerging and external risks.
• Maintain subject matter expertise in the payments industry and applicable global laws and regulations.
• Ensure compliance requirements are applied to business expansions, new products, downstream entities, new card-acceptance opportunities, and global markets.
• Build strong relationships across the lines of defense, including Compliance, Legal, and Audit.
• Coach and develop direct reports and extended team members.
• Support preparation for and delivery of regulatory examinations and engagements.
• Manage, develop, and coach the Risk Advisory Team in support of its responsibilities and career development.
• Participate in reporting activities to business and Risk Management leadership.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director