Director, International Strategy & Enablement - Global Payment Network Risk & Advisory
About The Position
Capital One is seeking a Director to lead the International Strategy and Enablement (ISE) team within the Second Line Global Payment Network (GPN) Risk & Advisory Organization. The role will build a standardized international risk capability that supports GPN's expansion into new markets, providing independent, embedded second-line risk oversight. The goal is to enable market entry at speed and scale while making each subsequent market entry faster and lower-friction. The Director will build alignment and prioritization across First Line teams, including Cyber, Technology, and Supplier Management, and Second Line teams, including Operational Risk Management and Enterprise Risk Management. The role will influence stakeholders and guide discussions toward resolution based on business priorities so Business and Technology teams can continue moving forward. This is a hybrid position, subject to Capital One's hybrid policy and required on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Requirements
- Bachelor's degree or military experience.
- At least 9 years of experience in technology, cybersecurity, technology auditing, systems risk management, technology risk assessments, resilience engineering, chaos engineering, site reliability engineering, or a combination of these areas.
- At least 5 years of experience in enterprise risk management or operational risk management.
- At least 5 years of experience in program, project, or portfolio management.
- At least 5 years of experience in people management.
Nice To Haves
- Master's degree.
- 10 or more years of experience in enterprise, operational, or technology risk management.
- 8 or more years of experience in program, project, or portfolio management.
- 6 or more years of experience in a second-line or oversight role at a financial institution or regulatory agency.
- 6 or more years of experience in people management.
- Experience in data governance, data privacy regulations such as GDPR, or data taxonomy classification and standards.
- Experience in international market expansion, cross-border risk management, or import/export risk management.
- Experience in banking or financial services.
- Professional certification in risk, compliance, privacy, or technology, such as CISSP, CISM, CISA, CRISC, Open FAIR, PMP, CRCM, CIPP, or an ABA Risk Management Certification.
- Familiarity with Agile, Lean, Six Sigma, or formal program/project management methodologies.
Responsibilities
- Prioritize and sequence capability-building work, including frameworks, playbooks, and automation, based on business need and urgency.
- Drive alignment across teams that build and deliver technology and cybersecurity capabilities and independent risk-oversight teams.
- Lead development of the framework used to inform GPN new-market entry and exit by risk level, determining the degree of scrutiny and oversight required before market entry.
- Provide advisory input focused on international risk considerations for GPN technology rollouts with cross-border impact and for the broader third-party and vendor risk function.
- Engage regularly with senior executives, translating risk posture, market-entry readiness, and tradeoffs into clear, actionable terms.
- Monitor and use trends in risk exposure across markets and initiatives to inform ongoing international risk advisory and enhancements to ISE capabilities.
- Lead, coach, and develop a team of risk professionals, helping them operate independently across a complex, cross-functional stakeholder landscape.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
