Senior Director of Product Management, Outbound
About The Position
The Senior Director of Product Management, Outbound translates Lumen’s product strategy into market-ready offerings that scale revenue, improve adoption, and differentiate the company in enterprise and wholesale markets. The role owns the outbound motion for a portfolio of network, cloud connectivity, and digital platform services, ensuring products are clearly positioned, ready for launch, and operationally executable for Sales, Partners, and Customers. Working across product strategy, go-to-market execution, and commercial outcomes, this leader uses customer and market requirements to shape portfolio direction with Product Management and Engineering, while aligning Marketing, Sales, Finance, Operations, and Partners. The position calls for strong product instincts, commercial judgment, executive presence, and the ability to operate in a complex, scaled enterprise environment. This is a remote opportunity open to candidates located anywhere in the U.S. It is a senior leadership role with significant influence across Product, GTM, and Sales, high visibility with executive stakeholders, and an expectation to mentor and develop product leaders and outbound talent.
Requirements
- 10+ years of experience in product management, product marketing, or go-to-market leadership roles.
- Demonstrated success launching and scaling complex technology products in B2B or enterprise environments.
- Strong experience working with Sales organizations on commercialization, enablement, and revenue acceleration.
- Proven ability to influence executive stakeholders through data, judgment, and clear storytelling.
- Strategic thinking combined with the ability to execute with immediacy and carefulness.
- Excellent written and verbal communication skills, with the ability to communicate effectively with operators, sellers, and executives.
- Highly analytical, with the ability to turn insight into action.
- Comfort operating amid ambiguity while driving clarity for others.
Nice To Haves
- Experience with network services, cloud connectivity, digital platforms, or infrastructure-enabled services.
- Familiarity with enterprise buying motions, multi-stakeholder sales cycles, and partner ecosystems.
- Experience developing pricing, packaging, and offer constructs at scale.
Responsibilities
- Define and lead outbound product strategy for assigned domains, from positioning through launch and lifecycle optimization.
- Translate product capabilities into clear value propositions, differentiated messaging, and market-ready offers.
- Create and maintain product launch frameworks, including target segments, pricing logic, packaging, sales plays, and success metrics.
- Lead multifunctional launch teams to bring new products and features to market quickly, with quality and discipline.
- Partner with Sales, Sales Enablement, and Marketing to ensure readiness across training, tools, content, and field execution.
- Develop and sustain strategic sales motions, including executive selling scenarios, competitive strategy, and customer proof points.
- Represent market, customer, and revenue insights in Product Management and Engineering planning cycles.
- Size customer and market opportunities and develop business cases to target roadmap investments based on growth, profitability, and strategic fit.
- Manage short-term revenue opportunities alongside long-term platform and portfolio evolution.
- Work with Engineering, Architecture, Operations, Finance, Legal, and Partners to ensure offers are technically sound, operationally viable, and financially solid.
- Build executive-level alignment by communicating tradeoffs, risks, and outcomes clearly.
- Anticipate and resolve issues that could impair launch success, customer experience, or commercial performance.
- Define success metrics for launches and ongoing performance, such as adoption, attach, churn, margin, and revenue.
- Use market data, customer feedback, and performance analytics to improve positioning, packaging, and sales execution.
- Continuously improve how Lumen brings products to market, simplifying where possible and innovating where needed.
- Mentor and develop product leaders and outbound talent.
Benefits
- Comprehensive package featuring a broad range of Health, Life, and Voluntary Lifestyle benefits and other perks intended to support physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
