Director of Product Management

Tessco•Eden Prairie, MN

1d•Onsite

About The Position

GetWireless is seeking a Director of Product Management to own the mindshare and commercial success of designated product lines across the company’s sales and support teams, channel partners, and customers. The role supports complex cellular solutions by providing presales engineering assistance, securing the technical close, maintaining program and technical documentation, and delivering training to integrators, end customers, and partners. Customers include organizations in public safety, utilities, transit, and industrial markets. The Director collaborates with sales, operations, marketing, and technical support to develop solutions that address customer needs and are supported by key technical decision makers. The position combines technical expertise with teaching and communication skills to improve product knowledge, sales effectiveness, and customer relationships. It includes regular instructor-led, webinar, and on-site training, as well as support for complex bids, pricing, demonstrations, and channel development. The role is on-site in Eden Prairie and requires up to 25% travel.

Requirements

Bachelor’s degree in a relevant field.
10 years of technical selling experience with related product lines.
Deep technical understanding of cellular gateway/router and boosting solutions used in public safety, transit, utilities, and industrial markets.
Solid knowledge of cellular networks and boosting solutions, and working knowledge of IP networking technology.
Proven experience building and delivering complex bills of materials and customer quotations.
Knowledge of modern training techniques and tools for technical subjects.
Proficient demonstration skills with designated products.
Experience designing technical course content.
Outstanding communication skills and comfort speaking to groups.
Strong organizational and time-management abilities.
Strong spoken and written communication, including proper grammar and spelling.
Intermediate knowledge of Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Project; ability to use CRM tools.
Ability to travel up to 25%.

Responsibilities

Drive commercial success and stakeholder mindshare for designated product lines.
Provide presales solution support to sales teams and approved channel partners.
Help develop and maintain technical training content, lab exercises, presentations, and related materials.
Build and maintain complex price lists.
Scope technical solutions for customer requirements, assess met and unmet needs, and recommend solutions that optimize value for customers and the organization.
Meet assigned targets for profitable sales growth in assigned product lines, markets, channels, or teams.
Coach and develop sales associates to improve product knowledge, technical acumen, and technical sales skills.
Support RFPs for complex cellular gateway and boosting solutions bids.
Deliver regularly scheduled instructor-led training to partners and end-user customers throughout the United States, including webinars and on-site training for groups and individuals.
Produce training schedules and classroom agendas.
Help develop formal training and train-the-trainer programs for designated product line solutions, targeted to sales, technical teams, and end customers.
Track and report course completion, absences, issues, and other training data; observe and evaluate training program results.
Develop and deliver training for GetWireless internal teams, including Sales, Technical, and Marketing.
Collaborate with marketing, sales, and technical resources to support training development and delivery.
Help design and build demo devices for trade shows and events.
Build channel proficiency in communicating designated products’ value propositions in related vertical markets.
Collaborate and cooperate with other Product Management team members.
Perform other related duties as requested.