Director of Product Management

Tessco, LLC•Eden Prairie, MN

1d•$100,000 - $130,000•Onsite

About The Position

GetWireless is a value-added distributor of cellular solutions that connect the Internet of Things, including embedded modules, end-device modems, intelligent gateways, and signal boosters. The Director of Product Management owns mindshare and commercial success for designated product lines among GetWireless sales and support teams, channel partners, and customers. The role provides presales engineering support, training, and technical and program documentation, and helps secure the technical close for complex solutions. It works with sales, operations, marketing, and technical support to ensure proposed solutions meet customer needs and have appropriate support from customer technical decision makers. The position combines technology expertise and teaching to develop training programs and strengthen customer relationships. The role delivers instructor-led, webinar, and on-site training to partners, end customers, and internal teams; supports complex bids and quotations; and helps build channel proficiency in presenting product value in relevant vertical markets. Travel of up to 25% is required. The position is on-site in Eden Prairie.

Requirements

Bachelor’s degree in a relevant field.
10 years of technical selling experience with related product lines.
Deep technical understanding of cellular gateway/router and signal-boosting solutions used in public safety, transit, utilities, and industrial markets.
Solid knowledge of cellular networks and boosting solutions, and working knowledge of IP networking technology.
Experience building and delivering complex bills of materials and customer quotations.
Knowledge of modern training techniques and tools for technical subjects.
Proficient demonstration skills with designated products.
Experience designing technical course content.
Outstanding communication skills and comfort speaking to groups.
Excellent organizational and time-management abilities.
Strong spoken and written communication, including proper grammar and spelling.
Intermediate knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Project, and ability to use CRM tools.
Ability to travel up to 25%.

Responsibilities

Drive commercial success and build mindshare among key stakeholders for designated product lines.
Provide presales solution support to sales teams and approved channel partners.
Develop and maintain technical training content, lab exercises, presentations, and related materials.
Build and maintain complex price lists.
Scope technical solutions for customer requirements, assess met and unmet needs, and recommend solutions that optimize value for customers and the organization.
Meet assigned targets for profitable sales growth in designated product lines, market areas, channels, or teams.
Coach and develop sales associates to improve product knowledge, technical acumen, and technical sales skills.
Support requests for proposals for complex cellular gateway and boosting-solution bids.
Deliver scheduled instructor-led training to partners and end-user customers throughout the U.S., as well as webinars and on-site training for groups and individuals.
Produce training schedules and classroom agendas.
Help develop formal training and train-the-trainer programs for sales, technical teams, and end customers.
Track and report course completions, absences, and issues, and evaluate training program results.
Develop and deliver training for GetWireless internal teams, including Sales, Technical, and Marketing.
Collaborate with marketing, sales, and technical resources to facilitate training.
Assist with designing and building demo devices for trade shows and events.
Build channel proficiency in presenting designated products' value propositions in related vertical markets.
Collaborate with other Product Management team members.
Perform other related duties as requested.