Sr Director, Product Management - Content Platform

Expedia•Seattle, WA

About The Position

Expedia Group is seeking a Senior Director of Product Management, Content, to own the end-to-end content platform that turns traveler, creator, partner, and third-party content into trusted, personalized experiences at global scale. The platform encompasses content acquisition, verification, moderation, enrichment, distribution, licensing, and syndication across Expedia Group’s brands and markets. The role sets the long-term product vision and strategy for content experiences, including listings, reviews, ratings, photos, Q&A, and AI-generated summaries. It partners with Technology, Design, Legal and Policy, Data Science, Trust & Safety, Brand Marketing, and Supply, and reports to the VP of Product. The Senior Director will lead and grow a multi-layer product organization and establish the operating model, talent systems, resourcing approach, and succession plans needed to scale a shared content platform. The role balances traveler trust, legal considerations, content quality, customer value, and business impact while enabling content capabilities to be shared across Expedia Group.

Requirements

16+ years of experience in product management or a closely related field, including 7+ years leading product managers or product leaders.
Experience setting product vision and translating strategy into focused, achievable roadmaps.
Experience with user-generated content, reviews and ratings, marketplace trust and safety, content moderation, or personalization and machine learning systems.
Experience operating at the intersection of product, legal, policy, trust and safety, and regulatory requirements.
Experience in travel, e-commerce, marketplaces, or other consumer-facing digital products at scale.
Proven ability to build and lead product organizations, develop talent, and create clear expectations and accountability.
Strong business acumen and ability to balance content quality, trust, speed, customer value, and business impact.
Bachelor’s or master’s degree in a related or technical field, or equivalent related professional experience.

Nice To Haves

Experience building or scaling a global content platform across multiple brands, markets, or business lines.
Experience applying generative AI or machine learning to content discovery, summarization, moderation, personalization, or structured data.
Proficient communication and executive presence, with the ability to influence across functions and seniority levels.

Responsibilities

Set the long-term product vision and strategy for content experiences, including listings, reviews, ratings, photos, Q&A, and AI-generated summaries.
Define a data-informed roadmap to improve content coverage, freshness, quality, relevance, and trust across the traveler journey.
Establish a strategy for using first-party and third-party content in partnership with Legal and Policy.
Champion AI and machine learning capabilities for summary generation, structured signal extraction, moderation, and personalization.
Lead and grow a multi-layer product organization responsible for content acquisition, moderation, enrichment, and distribution.
Build the operating model, resourcing approach, talent systems, and succession plans needed to scale a shared content platform.
Set standards for product execution, including problem framing, prototypes, success metrics, prioritization, and learning cycles.
Define guardrails for collecting, verifying, moderating, reusing, and distributing content while balancing traveler trust, legal considerations, and business impact.
Collaborate with brand and platform teams so content capabilities can be shared across Expedia Group rather than rebuilt independently.
Represent the content product vision in senior forums and, when appropriate, with partners, industry audiences, and external stakeholders.