Sr Director Product Management

Dayforce

1d•$190,000 - $296,900•Remote

About The Position

Dayforce is seeking a Senior Director, Product Management, Payroll to own the strategy and outcomes for its payroll business and lead the team responsible for delivering it. This is a player-coach role: the leader will build and develop a team of product managers while remaining personally involved in strategy, prioritization, customer engagement, and execution with Engineering and Design. The role will set payroll’s strategic direction and use AI both in the product and in the way the product team works. The Senior Director will lead and develop product managers, set a multi-year vision and roadmap for Dayforce Payroll, and make data-backed investment decisions. The role will partner across Engineering, Design, Sales, Services, Support, Product Marketing, and Partners; engage with customers and industry analysts; handle customer escalations; and own portfolio-level backlogs, release plans, and product metrics. The position balances compliance, innovation, technical health, and measurable customer and business outcomes. Dayforce describes itself as a global human capital management company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, EMEA, and APJ. Its Cloud HCM platform is designed to support workforce efficiency, productivity, and compliance.

Requirements

At least 10 years of product management experience.
At least 5 years of experience leading product managers, including experience managing other people leaders.
Demonstrated ability to build and develop high-performing teams while personally owning strategy and delivery.
Track record of setting strategy for a complex, mission-critical product and delivering shipped outcomes.
Track record of bringing AI to market in enterprise products, from identifying valuable use cases through shipping and scaling them with measurable customer impact.
Practical fluency with AI, using it for research, analysis, prototyping, and decision-making, and ability to raise the team’s capability in using AI.
Strong metrics orientation, including defining success measures up front and managing to business and product outcomes.
Experience working directly with enterprise customers and leading escalations involving executive stakeholders.
Cross-functional leadership skills and ability to build trust with Sales, Services, Support, Engineering, and Marketing.
Excellent written and verbal communication skills, including presenting to executives, customers, and industry analysts.
Experience leading distributed, global teams.

Nice To Haves

Enterprise B2B SaaS experience, ideally in HCM, ERP, or fintech.
Experience building products where accuracy and regulatory change shape the roadmap.
Payroll or tax domain knowledge.

Responsibilities

Lead, coach, and develop a team of product managers and foster a culture of ownership, curiosity, and high standards.
Set goals, provide direct feedback, create career growth paths, and raise the team’s product craft in discovery, requirements, prototyping, and analysis.
Own the multi-year vision, strategy, and roadmap for Dayforce Payroll, informed by market insight, competitive analysis, and customer outcomes.
Identify where AI can improve payroll work, from pay preparation through validation and issue resolution, and connect initiatives to measurable customer outcomes.
Make data-backed investment and prioritization decisions and explain them to teams and executives.
Remain hands-on in strategy, discovery, customer work, high-stakes initiatives, and delivery unblocking.
Partner with Engineering and Design to ship high-quality releases on schedule.
Own the payroll product backlog and release plans at a portfolio level, balancing compliance, innovation, and technical health.
Engage directly with customers, including executive sponsors and payroll practitioners, through advisory boards, roadmap sessions, and site visits.
Lead product responses to customer escalations by diagnosing root causes, committing to plans, and communicating transparently.
Partner with Sales, Services, Support, Product Marketing, and Partners on deal support, launches, enablement, and implementation success.
Represent Dayforce Payroll with industry analysts and at customer and industry events.
Define and own business and product metrics, including adoption, retention, attach and revenue impact, payroll accuracy, processing time, support case volume, and customer satisfaction.
Use data to measure outcomes, report progress to leadership, and course-correct.