Product Management Director, Platform Services

Salesforce•San Francisco, CA

11h•$197,300 - $313,700

About The Position

Salesforce’s Digital Marketing Technology team is seeking a Product Management Director to lead agentic actions related to Search Engine Optimization and Taxonomy Services, optimizing global websites, messaging, and event experiences. This technical product management role directly manages the backlog of an engineering team delivering capabilities such as autonomous cross-linking, redirect resolution, and auto-tagging, while contributing to the future roadmap of Salesforce products. The role works with global product teams to build engaging experiences for Salesforce customers and Trailblazers. It calls for extensive experience leading sophisticated marketing, AI, and content-based experiences with global teams at scale, and demonstrated success in product strategy, vision, roadmaps, stakeholder engagement, and execution.

Requirements

10+ years of relevant experience in product management and delivery.
Experience with search engine optimization, answer engine optimization, and generative engine optimization.
Experience with data analysis and familiarity with statistical methods.
Experience with natural language processing, prompt engineering, and reinforcement learning.
Experience building products that utilize Ontology and Knowledge Graphs.
Significant experience with scrum/agile practices and backlog management.
Accountability for delivery in complex development scenarios, including overseeing multiple complex project deliveries in parallel.
Ability to operate in a fast-paced, dynamic environment and drive operational efficiencies as needs change.
Strategic thinking, including aligning resources, planning around obstacles, and developing sustainable, cost-effective, scalable solutions.
Innovative mindset, with an orientation toward improvement and implementing changes aligned with business strategy.
Customer focus, including building customer relationships and shaping solutions with significant positive business impact.
Ability to build trust and credibility through decisions and actions consistent with the company’s core values.

Nice To Haves

Salesforce technology expertise, including Salesforce Platform and Data Cloud.
Experience in Marketing, Community, and content-based apps and content management systems.
Experience managing development of customer-facing or public properties and experiences.
Experience managing global teams at scale across multiple hubs and time zones, as well as vendor partners and contractors.

Responsibilities

Drive the end-to-end product lifecycle from concept to adoption, including prioritized requirements, justification, and success metrics.
Author and maintain the backlog for a high-performing engineering team.
Oversee delivery of products and projects involving a variety of technologies, ensuring solutions align with long-term objectives.
Lead decision-making and collaboration across stakeholders, delivery partners, and operational teams.
Develop and cultivate people and teams through collaboration and leadership.
Lead agentic actions related to Search Engine Optimization and Taxonomy Services to optimize global websites, messaging, and event experiences.