Product Management Director, Platform Services

Salesforce•Seattle, WA

1d•$197,300 - $344,700

About The Position

The Salesforce Digital Marketing Technology team is looking for a Product Management Director to lead agentic actions related to Search Engine Optimization and Taxonomy Services in order to optimize our global websites, messaging, and events experiences. This is a technical product management role directly managing the backlog of a team delivering capabilities such as autonomous cross linking, redirect resolution, and auto-tagging while contributing to the future roadmap of Salesforce products. You should have extensive background in leading the development of sophisticated marketing, AI and content based experiences with global teams at scale. You will work with a global team of product managers with a focus on fostering and building engaging and elevating experiences for Salesforce customers and Trailblazers. Ideally, you will have demonstrated success in defining product strategy, vision, roadmap, stakeholder engagement and execution.

Requirements

10+ years of relevant experience in product management and delivery
Experience with search engine optimization, answer engine optimization, and generative engine optimization
Experience with data analysis and familiarity with statistical methods
Experience with natural language processing, prompt engineering, and reinforcement learning
Experience building products that utilize Ontology and Knowledge Graphs
Significant experience in scrum/agile practices and backlog management
Delivery accountability for complex development scenarios, with the ability to oversee multiple complex project deliveries in parallel
Comfortable operating in a fast-paced, dynamic environment, and able to drive operational efficiencies as needs change
Strategic thinker who aligns the right resources to the task, foresees and plans around obstacles, and develops sustainable, cost effective scalable solutions
Innovative mindset: always looking for improvements and not afraid to implement changes that map to business strategy
Customer focus: builds relationships with customers and shapes solutions that have significant positive impact on their business
Builds trust and credibility: makes decisions and takes actions consistent with the company's core values

Nice To Haves

Salesforce technology expertise, including Salesforce Platform and Data Cloud
Experience in Marketing, Community, and Content based apps and content management systems
Experience managing development of customer facing/public properties and experiences
Experience managing global teams at scale across multiple hubs and time zones, as well as vendor partners and contractors

Responsibilities

Driving end-to-end product lifecycle from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics
Authoring and maintaining the backlog for a high-performing engineering team
Overseeing delivery of products and projects involving a variety of technologies and ensuring solutions align with long-term objectives
Leading decision-making and collaboration across a broad network of stakeholders, delivery partners, and operational teams
Developing and cultivating people and teams through collaboration and leadership