Senior Director of Operations

US Venture•Columbus, OH

About The Position

The U.S. AutoForce Senior Director of Warehouse Operations partners closely with the Vice President of Operations to lead and optimize a nationwide warehouse network, ensuring operational excellence, scalability, and alignment with business objectives. The role provides leadership across multiple regions, typically overseeing 6 or more regional leaders and a network of 20–40 distribution facilities. The position is open to candidates anywhere in the United States. The preferred location is the Central or Western U.S., particularly near a U.S. AutoForce facility. Relocation may be considered for the right candidate. Regular travel is required to support operations across the network, including the ability to travel at least 50% of the time.

Requirements

  • Bachelor's degree or advanced degree in Operations, Supply Chain, Engineering, or equivalent practical experience.
  • 15 or more years of progressive operations leadership experience, including 10 or more years managing multi-site or regional operations.
  • Strong financial acumen, including P&L ownership, budgeting, and cost-per-unit management.
  • Proven track record of driving measurable improvements in cost, quality, safety, and service metrics at scale.
  • Demonstrated ability to build and lead teams to effect change with limited direction.
  • Excellent communication and stakeholder management skills, including the ability to influence across Sales, HR, Finance, and executive leadership.
  • Skill in change management and organizational development in fast-growing or evolving environments.
  • Experience leading continuous improvement programs that resulted in quantifiable cost savings, cycle time reduction, or quality gains.
  • Ability to work in a changing and ambiguous environment with an entrepreneurial approach.
  • Ability to use business judgment to effectively prioritize and action requests.
  • Excellent business judgment, problem-solving, quantitative analysis, and communication skills for executive management.
  • Ability to travel at least 50% of the time.

Responsibilities

  • Support the VP of Operations in defining, evaluating, and achieving operational goals and strategy, identifying areas for improvement.
  • Work cross-functionally to identify short- and long-term strategic needs and develop implementable strategies.
  • Develop internal capabilities and align resources to improve safety, quality, productivity, and cost.
  • Manage the Operational Excellence team, implementing and standardizing metrics to performance-manage operations across locations.
  • Manage the Logistics team, coordinating and optimizing freight moves into and across the warehouse network.
  • Partner with the VP on acquisition review and implementation, and determine warehouse placement, timing, and size.
  • Manage the Strategic Growth and Planning team, responsible for lease management, market expansion, and incentive negotiation.
  • Stay current on operational industry trends.
  • Research and implement appropriate automation to drive efficiencies and minimize cost.
  • Work with Operation Leaders to set KPIs and use data analytics to drive decisions and measure success.
  • Conduct consistent onsite visits to understand location and network challenges, drive engagement, and solicit feedback and ideas.
  • Work with the Center of Excellence Team to inspect operational SOPs and hold leaders accountable for results.
  • Establish consistent, multi-faceted communication plans and channels for effective two-way dialogue between locations and operations functions.
  • Network with key vendors, experts, and external operational forums, and expect the team to do the same.
  • Champion continuous improvement and quality control to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
  • Continuously learn and develop professionally.
  • Support corporate efforts for safety, government compliance, and company policies and procedures.
  • Perform other related duties as required and assigned.

Benefits

  • Highly competitive wages plus annual performance bonus.
  • Healthcare benefits available on the first day of the job.
  • 401(k) with generous employer contribution and match.
  • Holiday pay.
  • Paid vacation, sick time, and holidays.
  • On-the-job training and skill development.
  • Tuition reimbursement.
  • Employee discount programs.
  • Relocation may be considered for the right candidate.
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