Senior Director, Infrastructure, Enterprise Architecture & End User Services

Donaldson Company•Bloomington, MN

2d•Hybrid

About The Position

The Senior Director, Infrastructure, Enterprise Architecture & End User Services will shape the technology foundation that enables Donaldson’s global business, manufacturing operations, employees, and future growth. This is a transformation-focused leadership role responsible for bringing together global infrastructure, cloud and platform services, enterprise architecture, and digital workplace capabilities to create a secure, resilient, scalable, and high-performing technology environment. The leader will establish a practical enterprise architecture capability, modernize infrastructure and employee technology, advance automation and platform engineering, and translate business strategy into executable technology roadmaps that improve agility, reliability, experience, and cost performance. The position is based in Bloomington, Minnesota, and requires a hybrid schedule at the Bloomington office. Travel is up to 25%.

Requirements

Bachelor’s degree in computer science, information technology, engineering, business, or a related field, or an equivalent combination of education and relevant experience.
10+ years of progressive information technology experience, including 7+ years leading managers and multidisciplinary enterprise technology teams.
Demonstrated experience developing and executing modernization strategies and multi-year roadmaps across global infrastructure, cloud, architecture, or end user services.
Experience leading enterprise technology services in a complex, distributed environment, with accountability for operational performance, financial management, vendors, and major transformation programs.
Experience establishing architecture governance and translating business capabilities and strategy into practical technology standards, investment decisions, and delivery plans.

Nice To Haves

Technology leadership experience within global manufacturing, industrial technology, critical infrastructure, or a Fortune 1000 enterprise.
Deep knowledge of public cloud and hybrid platforms, networking, identity, collaboration, endpoint management, modern data centers, resilience, and digital workplace services.
Experience with platform engineering, Kubernetes or container platforms, infrastructure as code, DevOps practices, APIs, automation, observability, and AIOps.
Proven success building an outcome-oriented enterprise architecture practice spanning business, solution, data, application, integration, security, and technology architecture.
Experience applying Zero Trust, secure-by-design, segmentation, disaster recovery, business continuity, and operational resilience principles across enterprise and manufacturing environments.
Working knowledge of Technology Business Management, SaaS optimization, product operating models, service management, and experience-level agreements.
Experience enabling AI, advanced analytics, automation, smart manufacturing, edge computing, or other modern digital capabilities through scalable foundational platforms.
Strong commercial skills across strategic sourcing, managed services, partner ecosystems, contract negotiation, and value realization.
Demonstrated ability to explain complex technology choices in business language, influence senior executives, and align diverse stakeholders around enterprise standards and roadmaps.
Track record of building exceptional teams, developing senior leaders, improving succession depth, and delivering measurable transformation outcomes with urgency and accountability.

Responsibilities

Develop and execute a global infrastructure, enterprise architecture, and end user services strategy aligned with business priorities, manufacturing needs, cybersecurity requirements, and the enterprise technology roadmap.
Lead reliable, secure, and cost-effective delivery of global cloud, network, data center, compute, storage, collaboration, endpoint, service desk, and workplace technology services.
Build and mature a pragmatic enterprise architecture function that engages early in business and technology planning, defines scalable target-state architectures and standards, and accelerates sound investment decisions.
Modernize the technology foundation through cloud and hybrid platforms, automation, infrastructure as code, platform engineering, observability, AIOps, container technologies, and standardized service patterns.
Improve the digital employee experience through service quality, device and collaboration capabilities, self-service, knowledge management, experience measurement, and AI-enabled support.
Partner with cybersecurity, applications, data, digital, manufacturing, and business leaders to embed resilience, Zero Trust, secure-by-design, interoperability, and lifecycle management into solutions.
Establish roadmaps for technical debt reduction, network and workplace modernization, cloud adoption, SaaS optimization, resilience, and simplification.
Own service performance, financial management, capacity, continuity, disaster recovery, vendor strategy, sourcing, contracts, and measurable portfolio outcomes.
Evaluate emerging technologies and develop practical adoption paths for enterprise AI, automation, edge and industrial computing, modern integration, and new digital business capabilities.
Build, develop, and inspire a high-performing global organization; strengthen leadership depth, product and service ownership, engineering discipline, accountability, and continuous improvement.